1. Provide excellent customer serviceGreeting and assisting customers at when they come to Lola's LaundryAnticipate customers needs prior to them asking and exceeding their expectations while they are there.Thanking customers for their business and asking for feedback2. Process customer Wash, Dry & Fold services with quality and care3. Clean premises to maintain spotless appearance4. Support teamwork and positive input with other staff team members and management5. Experienced with handling customer complaints or issues in a positive and resolute manner without jeopardizing business reputation.6. Employee must be able to work professionally and independently in the facility as well as during pickup and delivery activity, including opening and/or closing the facility as required, supporting customer's needs in a positive manor, processing wash, dry, fold orders in a timely manner, maintaining the cleanliness of the facility and maintaining a positive working environment between the customers and colleagues, and safely operating the company vehicle to pickup and deliver orders to customers.7. Employee must be able to operate a company van in a safe and professional manner to pickup and deliver orders to the customers. 8. Employee must be able to use the navigation app in a proficient manner to identify and organize pickup and delivery orders.9. Employee must be able to handle laundry loads up to 30lbs during pickup and delivery activity as well as internal to the store.Experience:Cash handling: 1 year (Required)Customer Service skills: 1 year (Required)Laundry Experience: 1 year (Preferred)Safe Driving Record: 5 years (Preferred)Cell Phone App skills: (Preferred)
Job ID: 478472317
Originally Posted on: 5/25/2025
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