The Maries County Bank Receptionist/Teller St. Robert

  • Maries County Bank
  • Saint Robert, Missouri
  • Full Time
Between $29k and

$37k

Per Year

DOE (Depends on Experience)

Position range in Missouri $30k - $39k Per Year

The Maries County Bank Receptionist/Teller St. Robert

Maries County Bank

Occupation: Receptionists and Information Clerks

Location: Saint Robert, MO - 65584

Positions available: 1

Job #: 13806295

Source: MoJobs

Posted: 5/24/2025

Updated: 5/24/2025

Expires: 6/2/2025

Web Site: MoJobs

Onsite / Remote: Work onsite all of the time

Job Type: Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift

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Job Requirements and Properties

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Work Onsite

Full Time

Education

High School Diploma or Equivalent

Schedule

Full Time

Job Type

Regular

Duration

Permanent Employment

Hours

40 Hours Per Week

Shift

Day Shift

Job Description Help for Job Description. Opens a new window.

Job Description

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General Statement of Duties: This position provides exceptional customer service to incoming callers. Position responsibilities include opening and actively managing the switchboard. This position also provides clerical support to other areas of the bank on an as needed basis.

Essential Job Functions:

Greets callers and customers of the bank in a professional, friendly, hospitable manner.

Professionally administers all incoming calls.

Provides callers with general bank information such as the bank address, directions to bank branches, fax numbers, the website address and other related information.

Transfers callers to voicemail or takes messages as needed when co-workers are unavailable.

Ensures phone calls are directed according to customer need.

Answers customer inquiries about the status of various accounts over the phone.

Assists customers with completing the necessary forms to claim debit card fraud.

Transfers funds from account to account as directed by the customer.

Assists customers with online banking password resets.

Processes Instant Issue Debit Card requests, prints cards, and balances the account as needed.

Contacts customers with suspicious account activity to see if charges are valid and forwards fraudulent transactions to the bookkeeping department.

Prepares the main lobby according to opening and closing procedures as needed.

Assists in the collection and processing of mail as needed.

Maintains notary credentials in order to assist customers with notary needs.

Enters department cross app as needed.

Assists with balancing branch cashiers check, money order, and cash advance accounts as needed.

Coordinates with the Marketing and IT team to be sure up to date information is displayed on monitors within the branch and the outdoor marquee.

Accurately handles all transactions assigned to the teller window on an as needed basis.

Orders business and personal checks and deposit slips.

Assists customers with entry into safe deposit boxes.

Maintains branch appointment book.

Balances branch employee jean fund and soda accounts.

Balances the new accounts report as needed.

Performs a variety of clerical duties including photocopying, faxing and filing.

Assists in the collection and processing of mail as needed.

Follows bank policies and procedures, including state and federal regulations at all times.

Maintains departmental appearance, both personal and general.

Assists customers with problem resolution and upholds customer service guidelines.

Serves customers in a cordial and professional manner to ensure customer satisfaction with service provided by the bank and upholds customer service guidelines.

Actively cross-sells bank services to customers.

Upholds customer confidentiality at all times.

Takes advantage of opportunities to promote the Bank when involved in voluntary community activities and civic organizations to cross sell the Banks products and services.

Completes other duties and assists in other departments as assigned.

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Job ID: 478539449
Originally Posted on: 5/26/2025

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