PM Hotel Laundry Attendant

Property About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description

At the Hilton Garden Inn San Antonio Downtown we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Hilton Garden Inn San Antonio Downtown can mean for you!

Overview

Job Title: Hotel Laundry Attendant

Job Summary:
A Hotel Laundry Attendant is responsible for ensuring the cleanliness and availability of linens, towels, and other hotel laundry items. They play a crucial role in maintaining high standards of cleanliness and hygiene throughout the hotel. This position involves the collection, sorting, washing, drying, folding, and distribution of hotel laundry, as well as maintaining laundry equipment and keeping work areas organized.

Key Responsibilities:

1. **Laundry Operations:**
- Collect soiled linens, towels, and other laundry items from various hotel departments.
- Sort laundry items by type, color, and fabric content to ensure appropriate washing and drying processes.
- Operate washing machines, dryers, and other laundry equipment following safety and manufacturer guidelines.
- Add detergent, bleach, and other cleaning agents as needed.

2. **Quality Control:**
- Inspect linens and towels for stains, tears, or damage before and after laundering.
- Report any damaged or stained items for repair or replacement.

3. **Folding and Packaging:**
- Fold and package clean linens and towels neatly.
- Ensure the correct quantity and quality of items in each package.

4. **Inventory Management:**
- Monitor inventory levels of linens, towels, and other laundry items.
- Inform the supervisor or manager of any shortages or excesses.

5. **Maintenance and Safety:**
- Maintain laundry equipment by cleaning and performing routine maintenance tasks.
- Follow safety protocols when using laundry machinery and handling chemicals.

6. **Team Collaboration:**
- Coordinate with housekeeping and other departments to ensure a sufficient supply of clean linens and towels.
- Communicate effectively with colleagues to meet guest needs promptly.

7. **Record Keeping:**
- Maintain accurate records of daily laundry operations, including the quantity of items processed.
- Report any irregularities or issues to the supervisor.

8. **Hygiene and Cleanliness:**
- Adhere to strict hygiene and sanitation standards to ensure the cleanliness of laundry items.
- Maintain a clean and organized work area.

Qualifications

Qualifications:

- High school diploma or equivalent.
- Previous experience in laundry operations is preferred.
- Knowledge of laundry equipment and laundry products.
- Attention to detail and the ability to identify stains or damage on linens.
- Physical stamina to lift and carry heavy laundry bags and stand for extended periods.
- Strong work ethic and reliability.

A Hotel Laundry Attendant is an essential member of the hotel's housekeeping team, contributing to the overall guest experience by ensuring clean, fresh linens and towels are readily available. This role requires attention to detail, a commitment to cleanliness, and the ability to work collaboratively in a fast-paced environment to meet guest expectations.

Note: The hotel functions seven (7) days a week and twenty-four (24) hours per day. All employees, both management and hourly, must realize this fact and be aware that at times it may be necessary to move an employee from their accustomed shift as business demands.

Excellent Benefits!
401k after 90 days, company match to 4%

Medical/ Dental/Vision Insurance– eligible after 90 days

Company-paid Life Insurance

Employee Assistance Program (EAP)

Flexible Spending Account (FSA)

Awesome Vacation and Paid Time-Off Policies

Hilton Hotel Discounts Worldwide

Pyramid Global Hospitality Discounts

Pyramid Global is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pyramid Global does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.