Food Runner

1 year

Ballyhoo Hospitality Group is seeking an energetic, hospitality focused Food Runner to join our thirteenth restaurant and one of many in Glenview.

Concept Overview: Jackman & Co
A pub at heart, we are a place where people can gather to share exceptional food but still put the world to rights over a great pint. Our food is meant to be enjoyed over laughter and good times. Jackmans menu focuses on the cooking traditions and practices associated with the United Kingdom. Encompassing global influences due to Englands strong trading history and its historical conquests.

Job Summary:

The Food Runner position involves managing the kitchen expo service and the flow of food tickets. This role includes delivering dishes to guest tables, describing the food, providing tableside service when necessary, keeping an eye on guest satisfaction, and supporting the kitchen team in expediting service.

We are looking for a Food Runner who is professional, friendly, and dedicated to providing excellent customer service.

We offer:

• Paid Leave
• 401k with vested employer match
• Medical, Dental, and Vision Insurance
• Opportunities for professional growth and development
• A supportive and inclusive work environment
• The chance to be part of a renowned and growing restaurant group known for its culinary artistry and welcoming ambiance
• Employee dining privileges

Essential Duties and Responsibilities:

• Welcome all guests and ensure guests receive responsive, professional and gracious service at all times.
• Communicate with other service staff to always ensure the wants and needs of guests are fulfilled.
• Participate in Pre-Shift meetings and learn new menu items.
• Understand the order taken by the Server and any changes in the menu, dietary restrictions, food allergies, etc.
• Assist the Chef in expediting the food to the dining room.
• Aware of all upcoming orders and status of tables expecting food.
• Use position numbers and proper spiels.
• Keep the expediter station and kitchen stocked with plates, plate wipes, doilies, etc. throughout service.
• Ensure that all food and products are consistently prepared and served according to the restaurants standards.
• Maintain a clean, safe environment all times in the Dining Room and all service stations.
• Perform all side work applicable to assigned station.
• Perform other related duties as assigned.

Job Requirements:

• Excellent communication skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
• Successfully learns knowledge of fine dining food preparation, food handling, safety, and other restaurant guidelines.
• Ability to describe all menu items, prices and methods of preparation.
• Ability to lift and/or move up to 50 pounds.
• Ability to lift, balance, and carry trays of food weighing up to 25 pounds.
• Ability to work varied shifts, including nights, weekends and holidays.

Why Join Us?

• Opportunity to work in a dynamic and friendly environment.
• Gain valuable experience in the hospitality industry.
• Be part of a team that values growth and development.

How to Apply:

Interested candidates should submit their resume and a brief cover letter outlining their relevant experience

Ballyhoo Hospitality Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation: Hourly ($9.00) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Dining Discounts

Teamwork

Adaptability

Problem Solving

Attention to Guest Satisfaction

Multitasking

Time efficiency

Customer Focused Service

Ability to Work Under Pressure

Effective Communication With Kitchen Staff

Proactive in Maintaining Cleanliness

Ability to Learn Quickly

Culinary Knowledge

Physical Stamina

Positive Attitude

Cultural Awareness of Food Traditions

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