Host

1 year

Welcome to ilili, the premier institution of Lebanese food culture and hospitality values in the US. Executive Chef and Owner Philippe Massoud has built ililis reputation as a culinary go-to destination for elevated Lebanese cuisine. ililis restaurants are a vibrant and bustling meeting place where the refinement of neighborhoods meets the generosity of Lebanese hospitality.

Overview:

The Host/Hostess opportunity at Ilili DC located at The Wharf, which is DCs recently developed waterfront neighborhood nestled on the Potomac River. At Ilili DC, we invite guests to celebrate life and share sundry blends of modern and Lebanese cuisine. Our goal is to unify our guests cultures and spirits with our own, expressing passion and generosity in the cuisine we share.

Essential Duties and Responsibilities include, but are not limited to:

• Providing a warm welcome to every guest as they walk into the restaurant, walking them to their table, providing them with menus and answering any initial questions.
• Answering the phone in a prompt and professional manner and assisting guests with their requests.
• Assigning guests to tables while keeping table rotation in mind so that servers receive the equal number of guests/covers.
• Highlighting any special requests made by guests by adding appropriate reservation tags.
• Assisting with other positions in the restaurant as needed.
• Always maintaining a clean, clutter free and organized desk.
• Providing great customer service and being a team player.

Position Requirements:

• Ability to provide top-notch customer service in a fast-paced environment.
• A positive attitude and ability to work well under pressure.
• Able to work in a standing position for long periods of time.
• Willing to follow instructions and ask questions for clarification if needed.

Ideal Experience:

• High school diploma or equivalent preferred

• One (1) year restaurant experience, supporting a high-volume restaurant

As a member of our team, you can expect:

1. Competitive base hourly rate
2. Medical, dental and vision benefits
3. Paid time off (PTO)
4. Commuter benefits
5. Dining benefits
6. Job training and continuous professional development

ilili Restaurant is an equal opportunity employer. Qualified applicants are considered on the basis of their ability and job-related qualifications and without discrimination based on race, creed, color, religion, sex, national origin, marital status, sexual orientation, age, disability or any other classification prescribed under applicable federal, state or local law.

Compensation: Hourly ($24.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts, Wellness Program

Customer Service

Strong Communication Skills

Communication

Time Management Skills

Problem Solving Skills

Adaptability

Attention to Detail

Interpersonal Skills

Multitasking Abilities

Customer Focused Mindset

Ability to Work Collaboratively

Conflict Resolution skills

Organizational Skills

Ability to Handle Stressful Situations

Cultural Awareness

Empathy

Initiative

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