Housekeeping Manager l Hotel Burg

As a leader, the Housekeeping Manager is responsible for cultivating the company core values and ethos, providing a positive and supportive workplace environment, developing team members and colleague engagement through recognition, appreciation, and acknowledgement initiatives.

Responsibilities integral to the position in the following areas include:

• Leadership and Team Management:
• Supervise, train, and mentor a team of housekeeping colleagues, housekeepers, and housemen.
• Assign daily tasks, schedules, and ensure team members adhere to established standards and guidelines.
• Foster a positive work environment by motivating, coaching, and providing regular feedback to team members.
• Quality Control and Cleanliness:
• Oversee the cleaning of guest rooms, public areas, corridors, and back-of-house spaces to maintain high standards of cleanliness and hygiene.
• Conduct daily inspections to ensure that rooms and facilities meet established cleanliness and presentation standards.
• Address and rectify any deficiencies promptly to ensure guest satisfaction.
• Inventory Management:
• Monitor and manage inventory of cleaning supplies, linens, and amenities to ensure efficient operations.
• Order and restock supplies and linens as needed.
• Track and report usage patterns for budgeting purposes.
• Guest Service and Communication:
• Address guest concerns, requests, and special instructions in a professional and courteous manner.
• Collaborate with the front office and other departments to ensure timely guest check-in, check-out, and other service-related needs.
• Communicate effectively with guests, colleagues, and management to facilitate seamless operations.
• Training and Development:
• Provide on-the-job training for new hires, ensuring they understand and adhere to the hotel's cleaning and safety protocols.
• Conduct regular training sessions on cleaning techniques, safety practices, and customer service to enhance staff skills.
• Health and Safety Compliance:
• Enforce proper safety protocols and OSHA regulations to ensure a safe working environment for all staff.
• Monitor the proper use of cleaning chemicals and equipment to prevent accidents and promote a healthy environment.
• Ensure staff follows established sanitation practices to prevent the spread of germs and infections.
• Reporting and Documentation:
• Maintain accurate records of room occupancy, housekeeping activities, and maintenance needs.

Generate reports on room status, housekeeping performance, and team productivity.

• Two years of experience leading a housekeeping team
• Always maintain professional appearance
• Team player who is willing to help with other duties
• Knowledge of the use of chemical cleaning agents and operation of various cleaning equipment
• Ability to move equipment weighing up to 50lbs
• Adhere to Hotel Burg security policies and procedures regarding key control and effectively reporting safety hazards

When You’re Here:

Be prepared to accommodate varying schedules including nights, weekends, and holidays

This position will require moving for 90% of the time sometimes in varying temperatures and it will require you to lift up to 50lbs.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

We offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company