Front Office Receptionist & Safety Administrator

We are seeking a highly organized, customer-focused, and detail-oriented professional to serve as our Front Desk Receptionist & Safety Administrator for our main office in Sharonville, Ohio. This position provides in-person support for team members and customers alike. The person hired will play a critical role within our organization - supporting teams across multiple departments while maintaining the professional atmosphere of our office and ensuring accurate and timely support for a variety of operational processes.

What will your day look like?

As the Front Desk Receptionist & Safety Administrative Coordinator, each day is a balance of providing a welcoming and safe environment for team members and visitors, and managing inbound calls, while supporting safety and compliance efforts. You'll handle a variety of tasks from meeting prep and processing claims to tracking safety data and supporting compliance data. It's a fast-paced, detail-driven role that keeps you at the center of communication and operations.

Key Responsibilities:

Front Desk & Office Support:

• Greet and assist visitors; ensure sign-in procedures are followed.
• Answer all incoming calls for the company and direct appropriately.
• Maintain lobby area and coordinate the breakroom supply orders.
• Handle general clerical duties: sorting mail, intake of packages, make copies/scans, organize FedEx mailing, and provide correspondence support.
• Order and track office, cleaning, and branded company supplies, including PPE.
• Support the coordination of events and meetings.

Administrative & HR Compliance Support:

• Collect and track documentation for driver files; conduct annual reviews and ensure compliance.
• Prepare and submit annual reporting forms and related Bureau of Workers Compensation and Department of Labor.

Safety & Claims Administration:

• Support claims intake, tracking, and reporting (Workers Comp, property damage, etc.).
• Organize and maintain claim documentation in folders and software.
• Create and distribute safety KPI reports; assist in data gathering.
• Stay informed on relevant local, state, and federal laws regarding insurance and workers' compensation.

Qualifications:

• High school diploma or GED required; associate's or bachelor's degree preferred.
• 2+ years of experience in administrative, customer service, or safety support roles.
• Proficiency with Microsoft Office Suite (especially Excel) and comfort learning new software.
• Strong communication and organizational skills.
• Ability to multitask and maintain professionalism in a fast-paced environment.
• High attention to detail and confidentiality, especially with sensitive documents.

Work Environment:

• This is a 100% in-office role requiring frequent interaction with team members, management, visitors, and vendors.
• Must be comfortable managing multiple tasks, meeting deadlines, and providing excellent service in person and over the phone.
• Must be able to lift and move objects weighing up to 50lbs.

EOE/M/F/Disabled/Veteran/DFS