Valet Attendant - Tampa Hard Rock

Valet Attendant - Hard Rock Hotel and Casino, Tampa, Florida

Job Overview

Valet attendants ensure customer vehicles are parked and delivered in a safe and timely manner. The Valet's responsibilities include parking and returning cars carefully, greeting guests, helping with other requests like directions or loading/unloading luggage, and properly identifying and accurately recording vehicle information and locations. A successful Valet Attendant must have the stamina to stand for extended periods of time while remaining vibrant and friendly, while also possessing excellent driving skills and good customer service skills.

Responsibilities and Duties

• Extend a genuine and friendly welcome to arriving guests
• Carefully and efficiently park, secure, and retrieve vehicles
• Respond helpfully to questions about the property, directions, and nearby happenings
• Graciously assist guests with issues arising out of the parking experience
• Provide excellent customer service
• Be a team player

Qualifications

• Prior customer service experience helpful
• Must be able to communicate effectively
• Must have an excellent driving record, verified by a motor vehicle report
• Drive both manual and automatic vehicles
• Be good with numbers
• Be 18 years of age or older
• Have a clean criminal background
• Be available on weekends/holidays
• The position requires continuous movement, full mobility, lifting up to 35 pounds, twisting and bending