Guest Service Agent Hilton Nashville Green Hills Nashville, TN

Guest Service Agent

Hilton Nashville Green Hills

Nashville, TN

Why People Like to Work with Us

A friendly and passionate customer service work environment

Award winning Hilton property in the top 9% of all full service Hilton Hotels

Work a flexible schedule with possibilities of a 4 day work week

$250 annual retention incentive

Public transportation provided by Chartwell Hospitality

Growth Opportunities with an expanding company

Travel on reduced room rates as an Employee Hilton Honors member

We offer full benefits to full time employees after 60 days of employment.

Medical

Dental

Vision

Life Insurance

Long and Short Term Disability

PTO

Vacation

7 Holidays

A perfect place for someone just like you.

What makes a workplace feel like home? It's a place that brings out your best, every day. Because it makes you want to be better, every day. It's a place where your strengths are appreciated. Where people welcome you as you are. And applaud you for where you're going.

We invite you to search and apply for jobs at

Immediate Supervisor

Guest Service Manager

Job Summary

Performs sales and customer service functions related to the guest registrations, reservations, and revenue collections, in a manner that will ensure Chartwell Hospitality guests receive a safe and secure place to say with friendly, attentive service.

Essential Job Functions

Performs the functions of the front desk including check-ins, check-outs, reservations, answer telephone, provide wake-up calls, etc.

Display a positive, upbeat attitude. Provide information concerning hotel, facilities and functions, as well as, their location.

Familiar with property security and key control procedures, as well as, fire safety procedures.

Completes paperwork necessary for front desk operation.

Perform tasks assigned by Guest Service Manager or General Manager.

Necessary Skills and Attributes

Excellent verbal, comprehension, listening and problem solving skills

Adaptability

Report and accounting skills

Guest relation skills

Formal Education

High School Diploma or equivalent

Physical Requirements

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen.