Service Concierge - Ron Tonkin Toyota

Ron Tonkin Toyota, the premier Toyota dealership in the Portland Metropolitan, is hiring a Service Concierge to join our team! Our dealership is state-of-the-art, and we are always busy. This is a great opportunity for someone who is looking for a long-term career with growth and development. The Service Concierge position is an entry-level service advisor assistant position. Working as our Service Concierge, you would be primarily providing top-notch customer service to our service clients and assisting the service advisors. The ideal candidate would have a strong customer service background with a strong work ethic.

Why Work for Ron Tonkin Toyota?

At Ron Tonkin Toyota, we’re more than Oregon’s premier Toyota dealership—we’re a family-owned business built on integrity, innovation, and a commitment to our employees’ success. For decades, we’ve set the standard for automotive excellence in Portland, and we’re looking for driven, customer-focused professionals to join our winning team.

Here’s why you’ll love being part of Ron Tonkin Toyota:

• Legacy of Trust – Join a respected, locally owned dealership with deep roots in the community and a reputation for fairness and excellence.

• Top-Tier Training & Growth – Take advantage of Toyota’s world-class training programs and clear career paths in sales, service, or management.

• Unbeatable Benefits – Enjoy competitive pay, health coverage, retirement plans, and exclusive employee discounts on vehicles and services.

• Award-Winning Culture – Thrive in a supportive, team-driven environment that celebrates success and encourages work-life balance.

• Future-Forward Products – Represent Toyota’s industry-leading lineup, including hybrids and cutting-edge tech, for a customer base that trusts the brand.

Whether you’re a seasoned auto professional or just starting your career, Ron Tonkin Toyota offers the stability, resources, and team spirit to help you succeed.

Service Concierge Job Responsibilities

• Greet and assist service customers with check-ins.
• Staging vehicles in the service repair area.
• Answer inbound service calls and schedule appointments.
• Assist the service advisors with booking repair orders, following up with customers, walking customers to their vehicles, and performing ancillary duties that come with service writing.
• Other duties that may arise in the service department.

Service Concierge Benefits and Compensation

• Commission-based, up to $24 per hour.

On top of competitive pay, we are proud to offer…

• Health Insurance starting at under $100 per month.
• Dental, Vision, and Company-Paid Life Insurance.
• Employee Assistance Plan.
• 401(k) with Company Match.
• Paid Time Off that accrues from Day 1.
• An excellent menu of voluntary benefits.
• Employee pricing for you and your family on vehicles, parts, and service.

Service Concierge Qualifications

• High School Diploma or Equivalent.
• Driver’s License.
• Prior Customer Service Experience.

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.

If you’re ready for your career and to be our next Service Concierge – Apply Now!