Host & Busser: The Dining Car at Jubilee Railroad Wilderness Lodge

We are seeking an energetic and customer-focused Host/Busser to join our restaurant team. This dual role is essential to creating exceptional dining experiences for our guests. As the first and last point of contact for our customers, you will set the tone for their entire visit while ensuring smooth dining room operations and maintaining impeccable cleanliness standards.

Youll join a culinary and front of house team that's dedicated to creating a destination dining experience centered around regionally-sourced, healthy, quality foods that honor both the land and local farmers.

TO APPLY (and read the full job description) see:

Other available jobs can be found here (scroll down):

Our kitchen and restaurant philosophy emphasizes relationships with regional and organic producers, reflecting our commitment to environmental stewardship and community connection. This position offers an opportunity to join our hospitality and restaurant team that is expanding and developing a 43-acre property, featuring historic caboose lodging, vintage cabins, a farm-to-table restaurant, scenic campground facilities, a year-round stream, a meadow for events, and connection to myriad hiking trails. We believe that every role in our restaurant contributes to creating an atmosphere of genuine care and hospitality

Key Responsibilities:

Hosting Duties
Provide warm, professional greetings to all guests upon arrival and departure
Manage the seating chart and reservations system to optimize dining room flow
Guide guests to their tables while anticipating and accommodating special needs
Communicate effectively with servers about table status and guest requirements
Handle phone calls professionally, take reservations, and manage to-go orders
Monitor dining room activity to ensure all guests receive timely service
Maintain organized and well-stocked host station

Bussing Duties
Clear and reset tables promptly and thoroughly between guest parties
Maintain highest standards of cleanliness throughout dining room and waiting areas
Stock service stations with necessary supplies
Support servers by delivering water, bread, and other items as needed
Assist with cleaning and organizing dining room before, during, and after service
Handle dishes and glassware carefully while maintaining efficient service pace

Opening Responsibilities
Arrive promptly
Ensure dining room, waiting area, and restrooms are clean and presentable
Stock host station with clean menus, sanitizer, and necessary supplies
Review reservations and special events for the day
Set up dining room according to service standards

Closing Responsibilities
Thank departing guests and invite them to return
Clean and organize host station
Assist with rolling silverware and restocking service items
Ensure dining room is properly reset for next day's service
Complete closing checklist and checkout procedures

Requirements:

Customer Service Excellence
Genuine passion for creating positive guest experiences
Ability to maintain professional, friendly demeanor in all situations
Strong problem-solving skills for addressing guest concerns
Excellent attention to detail and awareness of guest needs
Patience and composure when handling difficult situations
Ability to anticipate guest needs and take proactive measures
Professional Capabilities
Outstanding verbal communication and active listening skills
Ability to work efficiently in a fast-paced environment
Strong organizational and multitasking abilities
Physical stamina to stand, walk, and carry items throughout shift
Basic computer skills for operating POS system
Team-oriented mindset with willingness to help wherever needed
Flexible schedule including nights, weekends, and holidays

Physical Requirements

Ability to stand and walk for extended periods
Capable of lifting and carrying up to 25 pounds
Able to bend, reach, and move continuously during shifts
Manual dexterity to carry multiple plates and service items

This position requires working in a fast-paced environment with variable schedules.

Pay and Benefits---
Pay: $16.50/hour
Job Type: Part-time/hourly
Paid sick leave
Employee discounts on lodging, dining and retail items
Access to training and professional development

Work and training begins ASAP in Dunsmuir, CA