Community Programs Assistant/Receptionist

DEFINITION
Under general supervision, perform clerical work related to participant registration and program/activity administration; and perform other related duties as required.

DISTINGUISHING CHARACTERISTICS
The Community Programs Assistant/Receptionist class is distinguished from other positions in the clerical series by the high level of public contact, standardized duties requiring the exercise of independent judgment in policy interpretation and application. Incumbents are required to handle all but the most complex matters without close supervision.

Incumbents in this position support student learning outcomes and institutional effectiveness by serving as a first contact and support for students, staff, and faculty.

ABOUT THE COLLEGE

Where You Will Work
Serving all of San Luis Obispo County, Cuesta College has provided comprehensive associate degree offerings, certificates, and community programs to the region since 1964. The main campus is located along scenic Highway 1, west of San Luis Obispo and east of the beaches of the Pacific Ocean. Cuesta College has a North County Campus in Paso Robles, and South County Center, in Arroyo Grande.
Who We Are

Equity, diversity, and inclusion are essential to our culture and the work we do. Cuesta College is proud to be a designated Hispanic-Serving Institution (HSI) committed to racial and socio-economic diversity as it reflects our communities and student populations. We actively seek to attract candidates who share this commitment to equity, diversity, and inclusion. As part of the Cuesta College team, you can expect to be part of a collaborative community of faculty, classified professionals, administrators, students, and community partners advancing educational excellence with intentional support services leading to student success and completion.

• Additional information about the college can be found at
• The college planning documents can be found at
• Our Student Equity Action Plan can be found at
• We offer comprehensive benefit options. Information about benefits can be found at

ESSENTIAL FUNCTIONS

• Meet and work with the public, students, and college staff in a variety of situations which require tact, discretion, and courtesy;
• Interpret policies and procedures and provide information (which requires knowledge of departmental programs and activities);
• Receive, account for, and deposit monies from registration and sales; implement refund process;
• Review documents for accuracy, completeness, and conformance to established procedures;
• Register participants for community education and recreation programs, public events, Institute for Professional Development, and special projects and activities (utilizing registration software program);
• Enter and update class and activity information on registration software and Community Programs and related web pages;
• Generate letters, memoranda, reports, requisitions, and other materials, utilizing word processing and financial record keeping software;
• Interpret and apply policies, rules and regulations;
• Mail to registrants receipts, campus maps, parking information, class materials lists, and other information pertaining to programs and activities;
• Record class participant counts for community education, public events, recreation, and Institute for Professional Development classes and activities;
• Develop contracts, obtain signatures, and implement contract payment process;
• Order textbooks, other materials, and media services equipment for classes and activities;
• Order, issue, collect, and track keys;
• Provide for photocopying, compile, and distribute class/activity announcements and materials;
• Develop and distribute program, class and/or activity announcements (flyers);
• Assist with processes for financial tracking, payments, documentation and reporting for Community Programs activities;
• Assist with processing work orders with Facilities, Computer Services; and
• Perform other related duties as required.

QUALIFICATIONS
Education:
Required

• Equivalent to graduation from the twelfth grade;

Preferred

• Associate's degree;

Experience:
Required

• One year of general clerical experience, which includes the use of keyboard and other modem office equipment;

Knowledge of:

• Current technologies, personal computer, and associated office software such as word processing, spreadsheet, presentation, and/or database software;
• Correct usage of English, grammar, spelling, punctuation, and vocabulary; and
• District policies and procedures.

Ability to:

• Establish and maintain cooperative working relationships with those contacted in the performance of duties; and
• Demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students and of staff and students with physical and learning disabilities.

Physical ability to:

• Read and comprehend printed matter and text and data on computer monitors;
• Communicate intelligibly and effectively via speech, telephone, written correspondence, and/or email;
• Sit or stand for extended periods of time;
• Lift and/or carry 25 pounds; and
• Exert manual dexterity sufficient for keyboard and other office equipment operation.

License and Certificates (current within the last year) :
Required

• Valid driver's license and eligible to obtain California driver's license upon hire.

REQUIRED DOCUMENTS TO APPLY
Candidates will be required to submit ALL of the required documents below when applying for this position. When uploading documents, PDF uploads are preferred.

1. Cover letter;
2. Resume;
3. Reference List (see further instructions below);
4. Diversity statement (see further instructions below).

Diversity Statement Instructions: Cuesta College is committed to building and maintaining a workforce that reflects and honors the diversity of our students. It is important to us that our faculty, staff, and administrators demonstrate an understanding of, sensitivity to, and respect for the diverse academic, socioeconomic, ethnic, and religious backgrounds as well as sexual orientation and abilities of all constituents in the Cuesta College community.
In 500 words or less, with consideration to our Mission Statement and our values expressed above, please explain how you will demonstrate your commitment to diversity, equity, and inclusion in this position.

Reference List Instructions: Your reference list must include two professional references, their contact information, and their relationship to you.

Completed online applications and all supporting documents must be submitted by the closing date for this position . LATE, INCOMPLETE, FAXED, MAILED OR EMAILED APPLICATIONS WILL NOT BE ACCEPTED.

SALARY SCHEDULE

Below is the full salary schedule range for this position, steps A through E. Per Cuesta Colleges policies, new employees are placed at Steps A through C, which is the anticipated hiring range also listed below. The bargaining agreement also includes step and longevity increases. For a full salary schedule, please see our website:

• Salary Schedule Range: $3,665 -$4,455
• Anticipated Hiring Range: $3,665- $4,040

ADDITIONAL INFORMATION
Cuesta College will not sponsor any visa applications.

San Luis Obispo County Community College District ("Cuesta College") is an equal opportunity employer committed to nondiscrimination on the basis of race, ethnicity, color, religion, national origin, sexual orientation, gender, gender identity, gender expression, marital status, medical condition, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), age, disability (physical and mental), genetic information, military and veteran status, or any other characteristic protected by applicable federal and state law in admission and access to, or treatment in employment, educational programs or activities at any of its campuses. Reasonable accommodations will be provided for applicants with disabilities who self-disclose. Cuesta College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.

In compliance with California law, all prospective staff and students are entitled to read the Annual Security Report, published each October by the Cuesta College Department of Public Safety. This report contains information about our emergency and crime reporting procedures, as well as crime statistics for the past 3 years. You may request a copy of this report at one of our two Public Safety Offices: on SLO campus at Building 6600A or on North County Campus at building N1021, during campus business hours. You may also access the complete text of this report at the following website address:

Cuesta College uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires. E-Verify is an Internet-based system that compares information from an employee's Form I-9 to data from U.S Department of Homeland Security and Social Security Administration records. For further information, visit:

Selected applicants will be invited to attend an in-person interview on Thursday, July 24, 2025.