Crew Member

Overview

A Dunkin Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

Follow Brand standards, recipes and systems

Follow food safety standards

Prepare food and beverages

Assemble and package orders and serve to guests

Understand restaurant menu including limited time offers and promotions and be able to answer guest questions

Maintain a clean and organized workstation

Clean equipment and guest areas

Stocking items such as cups, lids, etc at workstation

Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)

Follow speed of service standards

Serve and communicate with guests

Maintain a guest focused culture in the restaurant

Communicate effectively with managers and coworkers

Organize and maintain stock room and refrigerated areas

Education/Experience:

None

Key Competencies

Works well with others in a fast-paced team environment

On time, demonstrates honesty and a positive attitude

Willingness to learn and adapt to change

Guest focused

Physical Demands/Working Conditions:

Standing on feet

Repetitive motion including bending, stooping and reaching

Lifting objects including boxes, ice and product up to 20lbs (if applicable)

Working in a small space

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.