Receptionist - ITC, 25-038

Job Description:
Receptionist
Position #25-038

WVU Parkersburg is a Community and Technical College located in Parkersburg, WV, with a branch in Ripley, WV, and soon to be Vienna, WV (We are not a branch of West Virginia University). We are dedicated to teaching and are accredited by the Higher Learning Commission to offer certificates, associate and bachelors degrees. This position may require work on our Main Campus in Parkersburg, WV, or at one of our branch locations in Vienna, WV, or Ripley, WV.

Benefits
Retirement plan with 6% mandatory every pay (biweekly) that is matched 100%
Free $10,000 life insurance policy
Your choice of 7 different Health Insurance plans through www.peia.wv.gov and flexible benefits such as Accident Insurance, Hospital Indemnity Insurance, Critical Illness Insurance, Flexible Spending Accounts (Healthcare & Dependent Care), Health Savings Account, Dental, Vision, Short-Term Disability, Long-Term Disability, Group Legal Plan, and Hearing
Annual and Sick leave for full time non-exempt staff, exempt staff, and 12-month faculty
Minimum 12 paid holidays per year
WVU Parkersburg tuition wavier (if eligible) for an employee, employees spouse or dependent of a full-time benefits eligible employee who is 24 years of age or younger

To Apply
Submit an Employment Application packet available at www.wvup.edu/jobs
If the position requires a degree, attach a scanned copy of your unofficial college transcripts with the Employment Application packet.
WVUP is an Equal Opportunity Employer. Minorities/Veterans/Disabled Encouraged to Apply.

Posted
05/22/2025 with an application deadline of 06/06/2025.

Employment Status
Non-Exempt/Classified/Hourly Staff, full-time regular, benefits eligible position.

Shift
Variable. Full time is considered 37.50 hours a week.

Primary Location
Innovation and Technology Center

Pay Grade
01 (Salary is commensurate with education and experience)

Function/Summary
The Receptionist for the Workforce & Economic Development division is the first point of contact for students, community members, employers, and staff seeking information or services. This role is integral in creating a welcoming and professional environment, providing exceptional customer service, and ensuring the efficient operation of the divisions office. The Receptionist will handle administrative tasks, support staff, and assist with promoting programs and events related to workforce development, continuing education, and economic initiatives.

Minimum Qualifications
Education:
High school diploma or GED. Associate degree (preferred)

Experience:
Six months full-time general office experience (preferred)

Licensure:
N/A

Knowledge, Skills & Abilities
Proficiency in Microsoft office suite and general office equipment.
Excellent communication skills (written, verbal and interpersonal).
Ability to work independently, as well as collaboratively.
Ability to demonstrate skills, knowledge, and competence to establish positive internal and external working relationships while working with diverse populations.
Ability to maintain a welcoming environment.
Demonstrated multi-tasking ability. Or Ability to manage multiple tasks and prioritize effectively.
Exceptional organizational skills with a strong attention to detail.
Excellent decision-making ability with sound judgment concerning human resources matters.
Ability to manage confidential and sensitive material.
Must have excellent attendance. May require occasional attendance at events or meetings outside of regular hours.

Duties/Responsibilities
Office Administration (90%)
Greets guests, answers telephones, and assists customers for the Workforce and Economic Development (WED) at the Innovation and Technology Center.
Provides answers to routine questions and refers complex questions and requests to WED staff with the appropriate expertise.
Provides information about WED programs, events, and services
Presents a welcoming environment for guests (both internal & external)
Orders office supplies, completes purchase requisitions, and maintains forms.
Routes incoming, outgoing, and internal mail to appropriate office personnel.
Assists WED Innovation and Technology Center staff with performing routine clerical duties to include assisting with data entry, filing, and maintaining organized records and preparing correspondence, reports, and other documents as needed.
Assists with logistical support for workshops and training events.
Assists with registration, attendee check-ins, and event promotion materials.

General (10%)
Other duties as assigned.

WVU Parkersburg is an Equal Opportunity Institution and does not discriminate on the basis of race, sex, pregnancy, age, disability, veteran status, religion, color, ancestry, or national origin in admission, employment, educational programs or activities. Further, faculty, staff, and applicants are protected from retaliation for making complaints or assisting in investigations of discrimination. WVU Parkersburg will take steps to assure that a lack of English language skills will not be a barrier to admission and participation in career and technical education programs. Auxiliary aids and services are available upon request to individuals with disabilities. WVU Parkersburg provides a collegial and respectful environment that values the contribution of all faculty, staff, and students.

Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required: High School
Overnight Travel:
Vacation Time:

Job Benefits:
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance, Other Benefits

Contact Information: Contact Name: Human Resources Company Type: Employer Company: WVU Parkersburg City: Vienna State: West Virginia Zip: Web Site: