Complex Food & Beverage Manager - Support

Black Desert Resort, located in the awe-inspiring landscape of Southern Utah, delivers a luxury experience featuring a championship 19-hole golf course, high-end accommodations, signature dining venues, and world-class amenities.Red Mountain Resort, nestled in the red rock canyons of Ivins, Utah, is a premier wellness retreat known for adventure programming, nutritious cuisine, and serene spa experiences.Together, the resorts offer distinct, elevated dining concepts and a commitment to excellence in hospitality.

Job Summary:

The Complex Food & Beverage Manager - Support is a flexible leadership role supporting all food and beverage outlets at both Red Mountain Resort and Black Desert Resort. This individual provides on-site management coverage wherever needed, ensuring smooth operations, consistent guest experiences, and strong team collaboration. The F&B Manager upholds brand standards, supports staff development, and partners with executive chefs and outlet GMs to elevate dining operations across both properties.

Job Specifications:

• Onsite: Black Desert Resort & Red Mountain Resort
• Shift & Schedule Availability: Year-Round / Full-Time
• Salary Range: $70,000 This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Why Join Us:

• Cross-Property Experience: Contribute to the success of two acclaimed resorts with diverse F&B concepts
• Leadership Opportunity: Serve as a hands-on leader in both fine dining and casual dining environments
• Comprehensive Benefits: Health insurance, paid time off, retirement plans, employee dining room, wellness programs, and resort discounts

• Provide daily operational support and leadership coverage across multiple restaurants, lounges, cafes, and banquet operations as assigned
• Ensure consistency of service standards and guest satisfaction in all outlets during assigned shifts
• Monitor and support shift operations including opening/closing duties, floor management, staffing, and guest interactions
• Partner with outlet GMs, executive chefs, and department leaders to resolve service issues and maintain a high-performance culture
• Mentor line-level staff and leads, reinforcing training, cleanliness, and team communication
• Manage compliance with safety, sanitation, and alcohol service policies across venues
• Support training of new hires and onboarding for seasonal or cross-property staff
• Assist with reporting, payroll reviews, ordering support, and inventory tracking when needed
• Step into leadership roles during manager vacations, absences, or busy periods to ensure seamless continuity
• Actively engage with guests, handling service recovery when necessary and ensuring exceptional dining experiences

• 35 years of leadership experience in food and beverage or hospitality management
• Proven ability to lead and support teams across multiple outlets or operations
• Experience in both casual and fine dining environments strongly preferred
• Strong knowledge of POS systems, food safety protocols, and labor management tools
• Exceptional interpersonal, problem-solving, and team-building skills
• Ability to adapt quickly in dynamic, guest-focused environments
• Must be at least 21 years old and hold or be able to obtain a valid Utah Alcohol Server Permit
• Availability to work a flexible schedule including evenings, weekends, and holidays