Housekeeping - Special Projects 1

SUMMARY

The Housekeeping Special Project 1 is responsible for the maintenance of the carpets in guest rooms and corridors using proper chemicals and machinery, they will maintain guest room windows clean, strip rooms that are assigned for deep cleaning, high dusting, and upholstery cleaning. In this role they will ensure the rooms are kept in their optimal condition. They will deliver prompt, courteous and team minded service throughout the entire resort and adhere to all Grand Sierra Resort standards.

ESSENTIAL DUTIES AND RESPONSIBILITES include the following. other duties may be assigned.

• Strip rooms assigned for deep cleaning
• Assist Special Project 2 team when available
• High dusting in rooms assigned for deep cleaning
• Detailed interior window cleaning
• Carpet extraction in deep clean rooms as well as spot treatment on ones that need further attention
• Upholstery cleaning scheduled as well as on an as needed basis
• Guest corridor carpet extraction
• Carpet edging - remove excessive dust and stains
• Retrieve trash and run the trash tractor to the composter with full loads of trash
• Assist in repairs on equipment if able
• Properly track and report to Housekeeping Manager of daily assignments
• Place needed rooms out of order for daily assignments and release rooms into a clean status when project is completed

QUALIFICATIONS

Must be a minimum of 18 years of age. Previous Housekeeping experience preferred. Carpet care experience and ability to operate cleaning machines required. Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate. In addition to performance of essential functions, this position may be required to perform a combination of functions to be determined based upon the needs of the Hotel. Must be able to listen and respond to guest inquiries in a positive and professional manner.

EDUCATION

Any combination of education, training, or experience listed that provides the required knowledge, skills, and abilities.

LANGUAGE SKILLS

Must be able to communicate in English, verbal and written sufficient enough to perform job duties as well as read all labels on chemical bottles.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member: must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, hotel environment and effectively deal with guests, management, Team Members and others. Is regularly required to sit; stand; walk and move through all areas of the hotel; speak and hear; use hands to finger, handle, or feel. Is regularly required to work with machinery. They must be able to stand for 8 hours at a time. May reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull. The Team Member must consistently be able to lift and/or move/push up to 75 pounds. Team member must be able to operate vacuum cleaners, dustpans and brooms. Team Member must be able to tolerate cleaning chemicals and the smell and residue of those chemicals used.