Extended Stay America Kansas City Airport Tiffany Springs - Front Desk Agent

$17.50

Per Hour

Position range in Kansas City, MO-KS Metropolitan Statistical Area $14.91 - $17.35 Per hour

Extended Stay America Kansas City Airport Tiffany Springs - Front Desk Agent

Aimbridge Hospitality

Occupation: Hotel, Motel, and Resort Desk Clerks

Location: Kansas City, MO - 64153

Positions available: 1

Job #: jo_...

Source: Aimbridge Hospitality

Posted: 4/2/2025

Web Site: www.aimbridgehospitality.com

Job Type: Full Time (30 Hours or More)

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Job Requirements and Properties

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Work Onsite

Full Time

Schedule

Full Time

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Job Description

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Join Our Team as a Front Desk Agent!

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.

KEY SKILLS/RESPONSIBILITIES

* Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.

* Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.

* Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.

* Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.

* Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed.

EDUCATION & EXPERIENCE

* High school diploma or equivalent; experience in a hotel or related field preferred.

* Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

* Now offering Daily Pay! Ask your Recruiter for more details

* Medical, Dental, and Vision Coverage

* Short-Term and Long-Term Disability Income

* Term Life and AD&D Insurance

* Paid Time Off

* Employee Assistance Program

* 401k Retirement Plan

PROPERTY INFORMATION:

Welcome to Extended Stay America - Kansas City - Airport - Tiffany Springs. Kansas City is a quickly growing area, with plenty to see and do. Reserve a clean, comfortable suite at Extended Stay America, where you'll feel right at home with our fully equipped kitchens and pet-friendly rooms.

Application deadline for Colorado positions:

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