Receptionist - Mazda North

Salary Range:17.81 To 18.00 (USD) Hourly

About your role:

The Receptionist works to greet and direct customers through telephone and in-person communication. They are sometimes the customer’s first and last contact with the dealership and, therefore, must represent the dealership in a friendly, professional manner.

Essential Duties and Major Responsibilities:

• Pleasantly operate the switchboard and answer the telephone, determine the nature of the call and help or direct the caller to the appropriate individual or department.
• Communicate professionally, friendly, and efficiently with callers, striving to minimize the time spent on hold.
• Take thorough messages, indicating the caller’s first and last name, company name if applicable, the time, and the message the caller wishes to leave.
• Provide basic information to callers who have general inquiries.
• Assist with filing duties and other administrative tasks as needed.
• Assist in data entry, filing, organizing, and other administrative duties.
• Assist with other duties as assigned.
• Follow scheduled hours as needed, defined by your manager.

Education:

• High school diploma or equivalent is required.

Type of Experience Needed to be Successful:

• 1 year of experience as a receptionist, office assistant, clerical, or other relevant administrative role is required.

Specialized Skills:

• Ability to operate a multi-line switchboard.
• Ability to read and comprehend instructions and information.
• Ability to work well with the public.
• Customer service oriented must have experience working directly with customers.
• Basic MS Office knowledge; computer software/internet proficiency.
• The position continually requires demonstrated poise, tact, and diplomacy.

What We Offer

• Medical, Dental, and Vision Insurance
• Company Paid Basic Life Insurance
• Company Paid Accidental D&D Insurance
• 401(K) Retirement Savings Plan with generous company match
• Career Advancement and Growth Opportunities
• Employee Assistance Program
• Employee Discounts on Parts and Services
• Employee Vehicle Purchase Programs