Banquet Captain

ESSENTIAL JOB FUNCTIONS:

• Flexible schedule based on Convention Center needs
• Responsible for ensuring that Caesars Virginia service standards are met during banquet functions, including set-up, scheduling, menu pre-shift, equipment, room set-up, lighting, etc.
• Always present a professional manner.
• Greet and welcome meeting or event planner at all functions.
• Responsible for communicating with the Banquet Chef two hours prior to all functions to review the menu and guest counts.
• Responsible for communicating with AV Tech two hours prior to all functions to ensure proper music and lighting for event.
• Responsible for scheduling function pre-shift meeting with Captains and servers to review menu and any special requests.
• Supervises captains, servers, and on-call servers at all functions.
• Ensures proper service and atmosphere to ensure that guests are satisfied with their event.
• Provides feedback on guests experience and any server/service issues after all functions to Banquet Manager.
• Reviews weekly functions and employee scheduling with Multi Outlet Manager.
• Ensures all food and beverage items as well as dishware and equipment are in place for each function in the prescribed time.
• Ensures that proper sanitation procedures are always followed.
• Ensures that pantries and storage areas are clean and organized.
• Requires regular, predictable attendance.
• Other job-related duties as assigned.
• Exemplifies our core values, family style service, our mission and vision.
• Exemplifies our DEI (diversity, equity, inclusion) culture.
• Perform other job-related duties as assigned.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
• Must be able to obtain a required Non-Gaming License.

EDUCATION and/or EXPERIENCE:

• Strong verbal communication skills.
• Minimum of 2-4 years as Banquet Captain in a multi-unit hotel or casino
• High School diploma or equivalent.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

• Ability to lift and carry large, heavy banquet trays and beverage trays weighing up to 40 lbs.
• Ability to lift and carry banquet trays weighing up to 40 lbs.
• Ability to stand/walk for 8 hours
• Ability to handle multiple tasks simultaneously

I understand the Casino and its surrounding areas are under constant surveillance, and that as an employee of Caesars Virginia, I will be under that surveillance. I also acknowledge that I have had my photograph taken and understand it will be kept on file with Caesars Virginia Surveillance Department.