LIVunLtd is looking for a Spa Concierge to join our growing team! As the Spa Concierge you are a dependable, enthusiastic and professional individual who welcomes guests and ensures they receive personal and exceptional levels of customer service. The main responsibilities also include offering/informing guests on the full range of services available, booking appointments, checking in and out clients, handling phone operations, and being the front facing representative for the spa. This is a part-time, hourly position that will be scheduled for a guaranteed 2 days a week (16hours per week) with a possibility of more. Availability to work weekends evenings is a must.
ESSENTIAL RESPONSIBILITIES
- Create an engaging and collaborative rapport with all guests to ensure a unique and highly customized spa experience.
- Maintain a thorough knowledge of spa products, ingredient efficacy, and treatment modalities.
- Ensure a serene environment while flawlessly executing LIVunLtd brand standards.
- Maintain a strong sense of urgency and conflict resolution; analyze and problem solve as it relates to guest experience and treatment design.
- Adhere and adapt to all current and new LIVunLtd policies, procedures and initiatives.
- Report any unsafe conditions or situations that require attention to your manager.
- Perform other additional duties and responsibilities specific to the location / building and upon the request of your manager.
SKILLS AND QUALIFICATIONS.
- Previous spa or retail experience is preferred.
- Must be able to multitask and work in a high paced environment
- Demonstrates professionalism and pleasant front facing etiquette to guests.
- General understanding of spa services and facilities.
- Must have superior customer service skills, be enthusiastic, courteous, careful and have a high level of attention to detail.
BENEFITS
As a Member of the LIVunLtd Team you can expect:
- Growth opportunities
- A fun, friendly, professional working environment
- Competitive compensation within industry standards
- Available to eligible team members: Health Benefits, Dental Benefits, Vision Benefits, 401K Benefits, Life Insurance
COMPENSATION
The Spa Concierge position with LIVunLtd pays a wage of $25.00 per hour.
LIVunLtd is committed to the safety and well-being of our employees, vendors, and clients. We are following regional and contractual guidelines that mandate COVID-19 vaccination and testing requirements.
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. LIVunLtd is an equal opportunity employer. For more information regarding our career opportunities, please visit our website. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.