Medical Receptionist

Greet patients upon arrival, confirm appointments, and assist with check-in procedures.- Coordinate and manage patient appointments for services such as eye injections, laser treatments, and surgeries, ensuring proper follow-up and rescheduling when necessary.- Verify patient insurance coverage for retina surgery procedures and initiate pre-authorization requests for treatments requiring prior approval.- Accurately collect and enter patient demographics, medical history, and insurance information into the electronic health record (EHR) system.- Assemble and maintain organized patient files for efficient access by medical staff during consultations, procedures, and follow-ups.- Answer phone calls and respond to questions related to procedures, scheduling, and insurance coverage, providing patients with helpful information regarding their treatment options.- Relay messages between patients and medical staff, communicate appointment changes, and coordinate logistics for patients who require assistance with transportation or travel between locations.- Assist in setting up exam and procedure rooms with necessary equipment and supplies, ensuring readiness for procedures like injections, laser treatments, or surgeries.- Collect payments, explain billing details to patients, and address any questions related to charges for specialized retina treatments.- Be available to work at both office locations as scheduled, supporting patient care and administrative functions consistently across locations.