Front Desk Clerk

  • Crosswinds Casino Expired
  • Park City, Kansas
  • Full Time

This job ad was removed 13 hours ago.

Job Description


This job was posted by : For more

information, please see:

**JOB TITLE**: Front Desk Clerk

**JOB PURPOSE -** Responsible for providing superior guest satisfaction

throughout hotel check in/out and all stages of a guests stay.

**KEY RESPONSIBILITIES AND ACCOUNTABILITIES**

- Attends to the guests needs such as check-in/check-outs,

reservations, and answering guest questions and needs.

- Processes guest registrations, verifies method of payment, and

follows established credit-checking procedures.

- Works closely with the housekeeping department in keeping room

status reports up to date and coordinates requests for maintenance

and repair work.

- Completes shift reports and maintains guest room key storage.

- Maintains the highest level of confidentiality.

- Communicates effectively with co-workers, management and guests.

- Maintains a professional and courteous demeanor with guests at all

times, including during an unexpected situation or problem while

trying to find a satisfactory solution.

- Performs additional duties and responsibilities as assigned.

**EDUCATION/EXPERIENCE/QUALIFICATIONS -** High School diploma/GED or

equivalent or a combination of education and experience. Hotel or

hospitality industry or front desk experience preferred.

- Thoroughly understands and adheres to proper credit, check-cashing

and cash-handling policies and procedures.

- Must be reliable, punctual and collaborative with co-workers and

managers.

- Maintain a professional demeanor in a high stress environment.

- Has proper telephone etiquette.

- Ability to work as directed by your supervisor, which may result in

being scheduled anytime during a 24 hour period, 365 days a year.

- Ability to think quickly when resolving problems.

- Must be able to push and lift weight up to 25lbs.

- Ability to sit, walk or stand for prolonged periods of time as

required performing the assigned duties of this position.

- Must be able to use hands, fingers or feel; and reach with arms or

hands to perform the assigned duties of this position.

- Ability to work a flexible schedule based on business demands.

- Ability to communicate effectively with co-workers, management and

guests.

- Ability to read, write, and communicate using appropriate English

standards of language.

- Ascend/descend flights of stairs to access hotel work and break

areas throughout work day.

**BACKGROUND - Employment is contingent upon the successful completion

and approval of Justifacts background search.**

**BENEFITS**

- Medical

- Dental

- Vision

- 401(k)

- 401(k) Matching

- PTO

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Life insurance

- Paid time off

- Vision insurance

**Schedule:**

- Holidays

- Weekend availability

**Application Question(s):** Are you 21 years of age or older?

**Education:** High school or equivalent (Preferred)

**Experience:** Hotel/hospitality: 1 year (Preferred)

**Work Location:** One location Winds Hotel, Park City, KS 67147
This job was posted by : For more

information, please see:

**JOB TITLE**: Front Desk Clerk

**JOB PURPOSE -** Responsible for providing superior guest satisfaction

throughout hotel check in/out and all stages of a guests stay.

**KEY RESPONSIBILITIES AND ACCOUNTABILITIES**

- Attends to the guests needs such as check-in/check-outs,

reservations, and answering guest questions and needs.

- Processes guest registrations, verifies method of payment, and

follows established credit-checking procedures.

- Works closely with the housekeeping department in keeping room

status reports up to date and coordinates requests for maintenance

and repair work.

- Completes shift reports and maintains guest room key storage.

- Maintains the highest level of confidentiality.

- Communicates effectively with co-workers, management and guests.

- Maintains a professional and courteous demeanor with guests at all

times, including during an unexpected situation or problem while

trying to find a satisfactory solution.

- Performs additional duties and responsibilities as assigned.

**EDUCATION/EXPERIENCE/QUALIFICATIONS -** High School diploma/GED or

equivalent or a combination of education and experience. Hotel or

hospitality industry or front desk experience preferred.

- Thoroughly understands and adheres to proper credit, check-cashing

and cash-handling policies and procedures.

- Must be reliable, punctual and collaborative with co-workers and

managers.

- Maintain a professional demeanor in a high stress environment.

- Has proper telephone etiquette.

- Ability to work as directed by your supervisor, which may result in

being scheduled anytime during a 24 hour period, 365 days a year.

- Ability to think quickly when resolving problems.

- Must be able to push and lift weight up to 25lbs.

- Ability to sit, walk or stand for prolonged periods of time as

required performing the assigned duties of this position.

- Must be able to use hands, fingers or feel; and reach with arms or

hands to perform the assigned duties of this position.

- Ability to work a flexible schedule based on business demands.

- Ability to communicate effectively with co-workers, management and

guests.

- Ability to read, write, and communicate using appropriate English

standards of language.

- Ascend/descend flights of stairs to access hotel work and break

areas throughout work day.

**BACKGROUND - Employment is contingent upon the successful completion

and approval of Justifacts background search.**

**BENEFITS**

- Medical

- Dental

- Vision

- 401(k)

- 401(k) Matching

- PTO

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Life insurance

- Paid time off

- Vision insurance

**Schedule:**

- Holidays

- Weekend availability

**Application Question(s):** Are you 21 years of age or older?

**Education:** High school or equivalent (Preferred)

**Experience:** Hotel/hospitality: 1 year (Preferred)

**Work Location:** One location Winds Hotel, Park City, KS 67147
Job ID: 479283161
Originally Posted on: 6/1/2025

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