Title: Travel Coordinator
Company: NetJets Services, Inc.
Area of Interest: Flight Operations
Location:
Columbus, OH, US, 43219
Req ID: 15311
Join the NetJets Team
NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.
Purpose of Position
The Travel Coordinator, Senior's primary function is to book travel for NetJets employees and contracted vendors in compliance with department processes, policies, service levels, and guidelines. It is the responsibility of this position to have achieved proficiency of a Travel Coordinator and demonstrate expertise in handling domestic and international airline, hotel, and ground transportation arrangements. This position communicates and collaborates effectively with peers regarding crew and administrative travel and maintains and strengthens internal and external partnership relationships. The Travel Coordinator, Senior role acts as a peer mentor, provides support in constant improvement of processes/guidelines, and acts as a Supervisor as needed when Supervisor or Travel Coordinator, Lead is not available.
Tasks and Responsibilities
Understand and enforce NetJets Travel Policy/ Travel Guidelines, pilot union agreements and supplier agreements.
Actively monitor workflow and day-to-day tasks working independently and within team environment.
Interpret and communicate components of the pilot labor agreement.
Collaborate with all business entities, especially operations teams, on proactive travel support.
Provide subject matter guidance / training to Travel Coordinators and/or other employees/suppliers as needed.
Identify and proactively resolve problems/escalations with internal and external processes and partners.
Independently arrange international airline/hotel arrangements in collaboration with operations while working closely with ITP and Aviation Security as applicable.
Monitor and assist with blocked room program
Manage special tasks / projects as assigned
Note:
It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.
Education
High School
Certifications and Licenses
Years of Experience
4-6 years of experience
Core Competencies
Adaptability
Collaboration
Curiosity
Service-Oriented
Strives for Positive Results
Knowledge, Skills, Abilities and Other (KSAOs)
Graduate of accredited travel school or bachelor's degree preferred
Prior GDS experience required in a corporate travel environment
Working knowledge of MS office
Working knowledge of IJET2 preferred
Ability to work under pressure and in crisis situations
Strong sense of fiscal responsibility and budget management
Must cultivate a collaborative environment, building team rapport and partnerships by modeling respect, helpfulness, commitment, enthusiasm, and integrity
Excellent verbal and written communication skills
Sound leadership and interpersonal skills
Leads others to solve complex problems
Service oriented approach when interacting with all customers
Strong decision-making and problem-solving skills
Ability to manage and adapt to frequent changes
Some travel required
How NetJets Supports You
NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELLa comprehensive package to support your Mind, Body, and Life.
Our comprehensive suite of benefits include:
Medical, Dental, and Vision
Healthcare Advocacy
Employee Assistance Program
Flexible Spending Accounts
Health Savings Account with annual employer contribution
Wellness Programs & Discounts
Paid Time Off
Parental Leave of Absence
Life and Accident Insurance
Voluntary benefits (financial protection plans)
401(k) plan, with 66% of every dollar you contribute matched by NetJets
Short and Long-Term Disability
Legal Plan
Identity Theft Protection Plans
Pet Insurance
Family & Caregiving Support
Company: NetJets Services, Inc.
Area of Interest: Flight Operations
Location:
Columbus, OH, US, 43219
Req ID: 15311
Join the NetJets Team
NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.
Purpose of Position
The Travel Coordinator, Senior's primary function is to book travel for NetJets employees and contracted vendors in compliance with department processes, policies, service levels, and guidelines. It is the responsibility of this position to have achieved proficiency of a Travel Coordinator and demonstrate expertise in handling domestic and international airline, hotel, and ground transportation arrangements. This position communicates and collaborates effectively with peers regarding crew and administrative travel and maintains and strengthens internal and external partnership relationships. The Travel Coordinator, Senior role acts as a peer mentor, provides support in constant improvement of processes/guidelines, and acts as a Supervisor as needed when Supervisor or Travel Coordinator, Lead is not available.
Tasks and Responsibilities
Understand and enforce NetJets Travel Policy/ Travel Guidelines, pilot union agreements and supplier agreements.
Actively monitor workflow and day-to-day tasks working independently and within team environment.
Interpret and communicate components of the pilot labor agreement.
Collaborate with all business entities, especially operations teams, on proactive travel support.
Provide subject matter guidance / training to Travel Coordinators and/or other employees/suppliers as needed.
Identify and proactively resolve problems/escalations with internal and external processes and partners.
Independently arrange international airline/hotel arrangements in collaboration with operations while working closely with ITP and Aviation Security as applicable.
Monitor and assist with blocked room program
Manage special tasks / projects as assigned
Note:
It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.
Education
High School
Certifications and Licenses
Years of Experience
4-6 years of experience
Core Competencies
Adaptability
Collaboration
Curiosity
Service-Oriented
Strives for Positive Results
Knowledge, Skills, Abilities and Other (KSAOs)
Graduate of accredited travel school or bachelor's degree preferred
Prior GDS experience required in a corporate travel environment
Working knowledge of MS office
Working knowledge of IJET2 preferred
Ability to work under pressure and in crisis situations
Strong sense of fiscal responsibility and budget management
Must cultivate a collaborative environment, building team rapport and partnerships by modeling respect, helpfulness, commitment, enthusiasm, and integrity
Excellent verbal and written communication skills
Sound leadership and interpersonal skills
Leads others to solve complex problems
Service oriented approach when interacting with all customers
Strong decision-making and problem-solving skills
Ability to manage and adapt to frequent changes
Some travel required
How NetJets Supports You
NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELLa comprehensive package to support your Mind, Body, and Life.
Our comprehensive suite of benefits include:
Medical, Dental, and Vision
Healthcare Advocacy
Employee Assistance Program
Flexible Spending Accounts
Health Savings Account with annual employer contribution
Wellness Programs & Discounts
Paid Time Off
Parental Leave of Absence
Life and Accident Insurance
Voluntary benefits (financial protection plans)
401(k) plan, with 66% of every dollar you contribute matched by NetJets
Short and Long-Term Disability
Legal Plan
Identity Theft Protection Plans
Pet Insurance
Family & Caregiving Support
Job ID: 479392335
Originally Posted on: 6/2/2025