Housekeeping Supervisor

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet. 'People never forget how you made them feel." Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.What you'll do:The Brass Tacks:Assists in managing the day to day operations of the Housekeeping department. Follows all appropriate policies and procedures (e.g., key control, lost and found).Develops and implements procedures to ensure that all housekeeping activities and services meet or exceed the established standards and goals.Conducts daily inspections of serviced guest rooms, front of house areas, storage rooms and relevant back of house areas.Assists in managing the departmental budget. Monitors revenue, expenses, and labor costs.Reports all unsafe conditions immediately. Ensures all equipment is properly maintained and functioning.Ensures all equipment is used only as intended.Maintains department equipment and supply inventory levels appropriate to property requirements.Advises guests, clients and team members on housekeeping matters.Evaluates patterns or trends in guest complaints in order to plan and implement corrective actions.Provides regular and on-going communication with all departments in order to keep staff informed of updates, changes and/or problematic situations.Ensures the security of all housekeeping supplies, equipment and inventory by establishing and ensuring adherence to security standards.Participates in the property's Manager on Duty program as needed.Ensures timely and courteous follow-through on all client, guest and team member requests.Selects, supervises, trains, develops, schedules, disciplines, and counsels staff.Demonstrates positive leadership characteristics that empower and inspire employees to meet and exceed standards.Performs in the capacity of any position supervised as needed.Conducts training on job standards and areas of responsibility as needed.The Nitty Gritty:Minimum 3 years housekeeping experience in a similar environment requiredPrior housekeeping lead/supervisory experience preferredAbility to read, write, speak and understand Spanish and English.General management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results.Financial management skills, including budget management, expense control and analysis of Profit and Loss statements.Hourly Pay Range: $18.00/DOEGet Paid Daily (Make any day payday)Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you?re excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.