3 years
Job Details Job Title: Captain (Server)
Department: FOH
Reports To: FOH Manager, General Manager
FLSA Status: Non-Exempt, Hourly
Job Type: Full-Time or Part-Time, AM or PM
Work Location: On-site Santa Barbara, CA
Salary Range: $17/hour + tips
Posting Date: 04/23/2025
Maple Hospitality Group is the national hospitality group driven by Jim Lasky, Chef Danny Grant, and a team of world-class food lovers who serve to live and live to serve. Successful restaurants exist for many years by delivering all of the following: impeccable food, World-class service, and a one-of-a-kind dining experience. Our teams goal is to achieve iconic destinations and programs by delivering on all three. Our restaurants and our teams deliver an experience beyond what is expectedthat is the Maple Hospitality promise. As the Company expands throughout California, Chicago, Scottsdale, Dallas and Miami, opportunities for growth, travel and continuing education are endless.
In everything we do, there are four principles that we live by:
- Generous - We always give more than we receive, and we never take advantage of a guest. The value that a guest receives always exceeds what they pay.
- Excellence - We do our work exceptionally, with skill and talent curated from decades of hospitality experience. Our staff has more food, wine, and cocktail knowledge than any other Hospitality Group.
- Fun - We love what we do, we laugh a lot, and we never take ourselves too seriously. Having fun is a critical component to success at an intense and complex restaurant.
- Fail Fast - As we strive to be the best, we will make mistakes. It is ok to screw up as long as you learn, adjust, and get better. Dont wait fail fast and move on.
Benefits & Incentive Package Includes:
- Health & Wellness Benefits Medical, Dental, Vision & Life
- Generous Dining Benefits at all Maple Hospitality Group Locations
- Gym Membership Discounts
- Discounted Parking
- Travel & Growth Potential
- Staff Meals
- Progressive Paid Time Off
- Referral Program
What You Will Do
- Provide excellent guest dining experience
- Ability to thrive in high pressure environments
- Efficiently manage a 3-5 table dining station
- Maintain a flawless presence pertaining to Maple Hospitality Group uniform and hygiene standards
- Communicate and report on guests experiences both negative and positive
- Read guests and deliver custom experiences based on your personality
- Be a true team player -- communicate with and support the team at all times
Reasonable Accommodation Statement
Maple Hospitality Group will make reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA). If you need assistance or accommodation due to a disability, please contact [email protected]
Equal Employment Opportunity Statement
Maple Hospitality Group is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination or harassment. Employment decisions are made based on merit, qualifications, and business needs, and not on the basis of race, color, national origin, ancestry, citizenship, sex (including pregnancy, childbirth, breastfeeding, or related conditions), gender, gender identity or expression, sexual orientation, age, religion, disability (mental and physical), medical condition, genetic information, marital status, military and veteran status, or any other status protected by applicable federal, state, or local law, including the California Fair Employment and Housing Act (FEHA).
Pay Transparency (California SB 1162 Compliance)
This position is expected to pay within the range of $70-90k base salary + fringe benefits and bonus, depending on experience, qualifications, and location. This range reflects the base pay for this role and does not include other compensation or benefits.
Work Location
8301 Hollister Avenue
Santa Barbara, CA 93117
QualificationsWho We Are Looking For
- Minimum 3 years of high volume fine dining experience
- A master of details
- Excellent time management skills with a proven ability to multitask
- Above average wine knowledge with intent to become certified within one year of employment
- Extensive food and culinary knowledge
- Excellent people skills
- High degree of professionalism
- A genuine passion for the craft of service
Compensation: Hourly ($17.00) plus tips
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off
Required SkillsStrong Communication Skills
Ability to Work Collaboratively in a Team
Adaptability to Changing Environments
Attention to Detail
Customer Service Orientation
Problem Solving Skills
Knowledge of Food Safety and Hygiene Standards
Ability to Create Personalized Guest Experiences
Stress management skills
Time Management and Prioritization
Passion for the Hospitality Industry
Willingness to Learn and Grow Professionally
Ability to Maintain Composure Under Pressure
Interpersonal Skills
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