Concierge - Showalter Center

Front Desk Assistant - Showalter Center - PRN

The purpose of thisposition is to provide clerical support to health care center personnel and toprovide all facility contacts with prompt, courteous attention to theirrequests. This position performssecretarial duties, record keeping, administrative detail and follow-upfunctions to assist administration.

Requirements:

• Able to work in a team setting and independently as well.
• Outstanding organizational skills, dependable, detail oriented, and ability to manage multiple concurrent tasks.
• 1-3 years of experience in a forward-facing customer service role.
• Experience with a multi-line phone system.
  

Job duties include:

• Create and maintain an atmosphere of warmth, personal interest, and positive emphasis throughout the facility.
• Screen individuals entering the building, including but not limited to: visitors, members of the public, vendors, and family members. Exercise good judgement in granting entrance.
• Answer the buildings primary telephone and direct all incoming calls appropriately.
• Answer all inquiries according to facility release of information policies and procedures.

Shifts/Hours/Schedules:

• 8:00am - 4:30pm weekend shifts.

Benefits:

• We offer a robust benefits package with a low-cost HSA plan for Full Time employees. Part Time employees are offered dental and vision. We participate in Anthem medical insurance, LiveHealth Online, Delta Dental of Virginia, and soon VSP eye insurance.
• Part Time employees are two weeks of PTO per year and have access to 3 days (24 hours) of PTO upon hire.
• Access to our gorgeous, state-of-the-art fitness center and saltwater pool.
• $50.00 reimbursement for annual medical exams and $25.00 reimbursement for annual dental visit with enrollment with our insurance plans.
• Extra PTO added for perfect attendance per quarter.
• Mental/Emotional wellness support with Carilion EAP (Employee Assistance Program).
• Free meals every shift you work.

Compensation:

The starting pay rate for this position will depend on experience.

What to expect your first week with Warm Hearth Village:

• Complete PPD/COVID Testing
• New Hire Orientation program

What to expect your first 90 days with Warm Hearth Village:

• Job enlargement
• 90 Performance Evaluation
• Receive CPR and First Aid training

What to expect your first year with Warm Hearth Village:

• Eligibility for scholarship programs to pay for other certifications and college education
• Participate in various committees and focus groups on campus
• Annual Performance Evaluation
• Several employee appreciation events across our beautiful 220 acre campus

Hiring Mangers:

• Alison Trigg, Administrator Showalter Center. ... ...

Warm Hearth Village

A Nonprofit Community

Our Mission: Fostering a person-centered approach to agingin an inclusive environment that redefines retirement.

Our Vision: To nurture a transformative culture where peoplelive and work in community, knowing their contributions are essential to oursuccess.

Our Values: Innovation, Community Collaboration, Passion, Inclusivenessand Ethics.