Starbucks Barista Lead - Borgata

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Lead Starbucks Barista, you will play a key role in overseeing the Starbucks dining area while guiding and inspiring the team of Baristas. In this role, you are not just crafting exceptional coffee and specialty drinks you're creating meaningful, heartfelt connections with every guest. Your warm smile and welcoming presence will set the tone, ensuring that each customer feels seen, valued, and truly at home.

THE DAY-TO-DAY:

• Lead, coach, and train a team of baristas during shifts.

• Use knowledge of selling techniques and service for Starbucks beverages and menu items.

• Address guest complaints within your authority, and refer other issues to management or security when needed.

• Take orders, serve, and garnish food and drinks quickly and accurately.

• Pack and complete orders with the correct condiments based on guests' preferences.

• Perform opening and closing tasks based on your shift assignment.

• Unload and stock warehouse orders, keeping storage areas organized and replenishing supplies and machines as needed.

• Maintain cleanliness and sanitation in both front and back areas, clear tables and counters, and keep the dining area clean without disrupting guests.

• Set daily inventory levels and complete the order sheet.

THE IDEAL CANDIDATE:

• High School Diploma, GED or equivalent

• Exceptional customer service skills

• Prior barista, cafe or grab & go experience

• Prior lead or supervisory experience

• Describes themselves as detail-oriented

• Can handle multiple tasks at one time

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

• Free meals in our employee dining room

• Free parking on and off shift

• Healthcare, financial, and time off benefits

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

Pay Rate:

The starting rate for this role is:

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW ? Apply today!