Customer Service Representative

This job was posted by : For moreinformation, please see: To assist in providing a positive take-out or deliveryservice for every guest by using proper telephone techniques andaccurately taking orders The CSR/Counter is responsible for answeringall incoming telephone calls, taking orders over the phone, and/ordirecting calls to appropriate personnel Answer all telephone callsimmediately using the proper greeting Assist customers verbally in afriendly, helpful, professional manner, ensuring consistent customersatisfaction using the 10 Steps to Efficient Phone Service Clearly writedown any customer orders using the proper notation and the appropriateorder form and requesting all pertinent information Enter all take-outand delivery orders into the POS system accurately and completely