Housekeeping Coordinator

Housekeeping Coordinator

Full-Time

Hotel Bennett

Charleston, SC

A property of: Salamander Collection

Posted 1 day ago

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JOB DETAILS

Position Objective

Under Supervision of the Director of Housekeeping and Assistant Housekeeping Manager, the Housekeeping Coordinator will be responsible for assigning daily assignments to our Room Attendants, Housepersons, Public Area Attendants and Supervisors. Coordinators are responsible for answering calls from our guests and delegating to all necessary departments or colleagues in the Department. Follow and support Mission Statement and Core Values. To smile and take ownership of tasks while providing our quests with quality service.

Essential Job Functions

Perform the housekeeping opening by assigning Room Attendant, Houseperson and Supervisor sections. Prepare all necessary assignment sheets and corresponding reports

Read and review daily all pertinent operations reports and communications, outlet and function hours. Assign specific tasks as needed to Room Attendants, Housepersons, Public Area Attendants and Supervisors

Answer all incoming calls to Housekeeping, using proper telephone etiquette

Use the Nuvola system constantly throughout the day to report and assign issues to other departments or Service Professionals in the Department

Coordinate and prioritize rooms, communicate to Supervisors, Housepersons and Room Attendants

Assign all Site Visit rooms to be cleaned and inspected. Communicate to Engineering Coordinator any maintenance work required

Assign all Vacant Inspected, Out-Of-Order, pick up and discrepant rooms to be walked each day

Create, assign, track and monitor weekly deep clean projects

Create, submit and track Purchase Orders

Maintain inventories of cleaning, guest and operating supplies

Coordinate and track Room Attendant, Houseperson and Supervisor audits

Log and track Contract Labor hours

File paper work as assigned by Manager

Close out shift as instructed and file all shift reports

Any other duties as assigned by Manager

Education/Experience

High school graduate or equivalent is preferred

Previous experience of one-year plus

Requirements

Requires Basic knowledge of Computer

Needs to have an aptitude to promote minimum levels of skills and abilities that would create a positive outcome, in a hot or challenging work environment

Able to establish and maintain a safe working environment according to OSHA regulations

Ability to follow directions, perform tasks with attention to detail, speed accuracy, and follow-through

Ability to work without direct supervision

Ability to work well as part of a team, set up and organize workstation with designated supplies and equipment

Restock work areas for the next shift as assigned

Successfully complete the training / certification process for this position

Physical Demands

The Housekeeping Coordinator must be able to lift twenty-five (25) lbs. throughout the day

Must be able to sit/ stand for long periods of time

Ability to perform tasks with attention to detail, speed accuracy, and follow-through

Ability to work without direct supervision

Adhere to all health department, sanitation and safety regulation as required by the hotel

Set up and organize workstation with designated supplies and equipment

Replenish supplies and equipment as needed during the shift

Monitor conditions of uniforms

Report faulty equipment, uniform shortages, maintenance needs and safety hazards immediately to your supervisor

Restock work areas for the next shift as assigned

Successfully complete the training and certification process for this position

Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.

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