Front Desk Clerk

JOB REQUIREMENTS: Description Are you passionate about hospitality and

eager to work for the most recognized name in the industry? Do you

aspire to grow your career at a premier hotel in downtown Milwaukee? If

so, the Hilton Milwaukee is the perfect place for you! We are seeking a

dedicated Front Desk Agent to join our dynamic team and contribute to

the exceptional guest experience we\'re known for. As a Front Desk Agent

you will greet our guests and welcome them to return for future stays,

while providing them with prompt and courteous service. Connected to the

newly expanded Baird Center, the Hilton Milwaukee is Milwaukee\'s

largest hotel. Built in 1927 as the Schroeder Hotel, the Hilton

Milwaukee offers 729 well-appointed guest rooms and over 34,000 square

feet of meeting and event space. At the Hilton Milwaukee, we pride

ourselves on continuous innovation through our approach to world-class

service, upscale amenities, and superior style. What you will be doing:

Greet and welcome guests as they arrive at the hotel. Check guests in

and out of rooms. Input and retrieve information routinely from computer

system to communicate guest requests. Make appropriate selection of

rooms based on guests\' needs. Effectively deal with internal and

external customers, some of whom will require high levels of patience,

tact, and diplomacy to defuse anger, collect accurate information and

resolve conflicts. Respond to guest requests and questions regarding

area or hotel, outlet information and services as well as handle guest

issues and report complaints to management. Promptly answer the phone in

a professional and clear manner. Maintain cash handling accuracy

including responsibility for House Bank. Other duties as assigned. What

we are looking for: Excellent customer service skills and communication

are required. Previous hotel, receptionist, customer service, front desk

or administrative experience preferred. Must be able to work a varied

schedule to include days, evenings, weekends, holidays, and the ability

to work under pressure. High school diploma or equivalent required.

Ability to read, listen, and communicate effectively in English, both

verbally and in writing. Ability to access and accurately input

information using a moderately complex computer system. Hearing and

visual ability to observe and detect signs of emergencies. What\'s in it

for you? A free, well-balanced meal every shift Room discounts at Marcus

Hotels & Resorts and Hilton-branded properties Discounts at Marcus

Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa

Free parking \"Two for one\" movie theater coupons at Marcus Theatres

Ability to grow your career and transfer from one property to another

while maintaining your service with the company Early wage access Paid

time off Medical, dental, and vision insurance (offered after 30 days of

employment), company-paid life insurance, employee assistance program

offer,\... For full info follow application link. \*\*\*\*\* APPLICATION

INSTRUCTIONS: Apply Online: ipc.us/t/3D1DA73A553D437B