Lead Housekeeping

  • HILTON MILWAUKEE CITY CENTER
  • Milwaukee, Wisconsin
  • Full Time
JOB REQUIREMENTS: Description Are you passionate about hospitality and

eager to work for the most recognized name in the industry? Do you

aspire to grow your career at a premier hotel in downtown Milwaukee? If

so, the Hilton Milwaukee City Center is the perfect place for you! We

are seeking a dedicated Lead Housekeeper to join our dynamic team and

contribute to the exceptional guest experience we\'re known for. As a

Lead Housekeeper you support management by training and supervising the

work activities of Room Attendants and Housekeepers to ensure clean,

orderly, safe, attractive and well-maintained guestrooms, public and

back-of-house areas. Connected to the newly expanded Baird Center, the

Hilton Milwaukee City Center is Milwaukee\'s largest hotel. Built in

1927 as the Schroeder Hotel, the Hilton Milwaukee offers 729

well-appointed guest rooms and over 34,000 square feet of meeting and

event space. At the Hilton Milwaukee, we pride ourselves on continuous

innovation through our approach to world-class service, upscale

amenities, and superior style. What you will be doing: Provide

supervision of assigned Housekeeping associates to ensure job duties are

completed. Ensure that all designated guestrooms receive service.

Inspect guest rooms, public and back-of-house areas as assigned and

grade work performance to maintain high standards. Ensure furniture,

facilities, and equipment are maintained and report defects for repair.

Train associates regarding job duties and quality standards. Cover

temporary staff shortages with manual duties. Promote excellent

guest/associate rapport by reacting promptly, efficiently and

courteously to all guest and associate requests. Find creative solutions

and suggest improvements. Recommend better methods for guest/associate

satisfaction. Perform other duties as assigned per Manager. What we are

looking for: High school diploma or GED preferred. Previous housekeeping

experience required. 1-2 years of supervisor/lead experience highly

preferred. Must be able to work a varied schedule to include days,

evenings, weekends, holidays, and the ability to work under pressure.

Ability to provide clear direction, instruction, and guidance to

subordinates. Physical stamina to complete repetitive manual labor

tasks. Must be able to lift, push, pull, and/or carry up to 50 lbs.

Basic computer skills preferred. What\'s in it for you? A free,

well-balanced meal every shift Room discounts at Marcus Hotels & Resorts

and Hilton-branded properties Discounts at Marcus Hotels & Resorts

restaurants, cafes, lounges, golfing, skiing, and spa Free parking \"Two

for one\" movie theater coupons at Marcus Theatres Ability to grow your

career and transfer from one property to another while maintaining your

service with the company Early wage access Paid time off Medical,

dental, and vision insurance (offered after 30 days of employment),

company-paid life insurance, employee assistance program\... For full

info follow application link. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply

Online: ipc.us/t/D0E7F14D004E475A
Job ID: 479584715
Originally Posted on: 6/3/2025

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