Bilingual Customer Service Specialist

JOB REQUIREMENTS: Customer Service Specialists work closely with

wholesale and retail customers to determine their needs, answer their

questions about Sherwin-Williams products, and recommend the right

solutions. Store associates Customer Service Specialists are also

expected to promptly resolve any customer concerns and ensure maximum

client satisfaction as well as stay up-to-date with product features and

maintain the high quality and visual standards of the products and

store. Customer Service Specialists are tasked with achieving excellent

customer service, while consistently meeting the store\'s sales goals.

Job duties involve contact with customers, which may include minors; and

access to cash and other payment methods, electronic equipment, personal

information, store merchandise and other items of value, and such access

may be supervised or unsupervised. The Company therefore has determined

that a review of criminal history is necessary to protect the business

and its operations and reputation and is necessary to protect the safety

of the Company\'s customers, staff, employees, vendors, contractors, and

the general public. Ensure high levels of customer satisfaction through

excellent sales service Assist customers in person and over the phone by

determining needs and presenting appropriate products and services Build

productive trust relationships with wholesale and retail customers

Process sales transactions accurately and consistent with policies and

procedures Follow and achieve sales goals on a monthly, quarterly, and

yearly basis Maintain precise work order files and formulas Pull

appropriate products from the sales floor or warehouse Tint and mix

products, as needed, to customer specifications Stock shelves and set up

displays Clean store equipment Load/unload delivery trucks Assist in

making deliveries, as needed Maintain in-stock and presentable condition

assigned areas Remain knowledgeable on products offered and discuss

available options Comply with inventory control procedures Suggest ways

to improve sales Minimum Requirements: Must be at least eighteen (18)

years of age Must be legally authorized to work in the country of

employment without needing sponsorship for employment work visa status

now or in the future Must be able to read, write, comprehend, and

communicate in English Must be able to read, write,\... For full info

follow application link. Sherwin-Williams is proud to be an Affirmative

Action, Equal Employment Opportunity, Inclusion and Diversity Supportive

Employer. All qualified candidates will receive consideration for

employment and will not be discriminated against based on race, color,

religion, sex, sexual orientation, gender identify, national origin,

protected veteran status, disability, age, pregnancy, genetic

information, creed, marital status or any other consideration prohibited

by law or by contract. VEVRAA Federal Contractor requesting priority

referral of protected veterans. \*\*\*\*\* APPLICATION INSTRUCTIONS:

Apply Online: ipc.us/t/E57E543568344D61