Host

1 year

Position Summary:

Welcome guests in a warm and friendly manner. Greet and seats guest. Present menus in a kindly, professional and quick manner.

Essential Job Functions and Responsibilities listed below but not limited to :

• Greets and seats guests
• Presents menus to guests
• Informs guests about special menu items
• Enhance the customer experience by treating guests in a friendly and professional manner
• Takes names on a waiting list
• Assign tables
• Run the floor plan board
• Takes guest information and quotes wait to guests accurately when tables are not immediately available.
• Keep an organized host area, clean and well stocked
• Answers phone and answers questions concerning the menu and restaurant.
• Interacts with guests in and as they leave the restaurant to ensure positive dining experience.
• If applicable, take fill and process to go orders
• Maintain restrooms throughout shift.
• Maintain entrance area clean and free of debris to include mopping
• Other duties as directed.

Essential Physical Abilities:

• Ability to work standing up during entire shift
• Endure schedules of 35 to 40 hours per week
• Ability to bend, reach
• Reaches, bends and stoop frequently
• Carry up to 25 pounds.
• Carry 30 to 50 feet highchairs, up to 10 per shift
• Ability to verbally communicate with guests and phone callers
• Bilingual is a plus.
• Frequent washing of hands

Work Environment:

• Interior restaurant and kitchen; exposure to temperature extremes, grease, food, noise, appliances, and cleaning agents

• Hazards include, but are not limited to, slipping, tripping, falling, cuts, scrapes, muscle strains and burns

Skills:

• Excellent communication skills (verbally interacts with management, servers, team members and guests.)
• Must be able to read, write and determine wait time based on RSH procedures.
• Must visually scan restaurant for clean, unoccupied tables and check/clean bathrooms
• Organizational skills.
• Multi-task oriented.
• Knowledge of workplace safety procedures
• 1 years of experience in a similar position

Compensation: Hourly ($18.00 - $25.00)

Benefits & Perks: Health Insurance, Dental Insurance, Paid Time Off, 401k, Dining Discounts

Customer Service Skills

Teamwork

Attention to Detail

Time Management

Problem Solving Skills

Adaptability

Interpersonal Skills

Ability to Work Under Pressure

Physical Stamina

Ability to follow instructions

Positive Attitude

Conflict Resolution skills

Ability to Maintain Cleanliness

Basic Math Skills

Ability to Handle Multiple Tasks Simultaneously

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