Slot Technician I

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Slot Technician I

Magic City Casino

450 NW 37th Ave

Miami, FL 33125

Casino

Managed By Wind Creek Hospitality

Full-Time

Description

Job Overview

The Gaming Technician I maintains the operational order of all gaming machines and related equipment.

Purpose

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties And Responsibilities

Reviews and analyzes reports related to game equipment performance

Prepares and tests gaming machines

Maintains a sense of urgency in responding to calls for assistance or when dispatched

Conducts scheduled preventive maintenance on all assigned electronic bingo gaming devices

Moves and installs machines as needed

Researches and diagnoses game equipment malfunctions

Troubleshoots, reads meters and performs regular maintenance

Communicates all information to fellow Technicians and Game Management

Takes initiative to ask for and offer help to guests, co-associates and management

Works closely with Vendor Technicians

Adheres to Company and Departmental Expectations

Helps maintain a working inventory of parts and supplies

Other duties & responsibilities as assigned

Job Requirements (Please Ensure You Meet The Listed Requirements Prior To Applying)

High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment

Must be twenty-one (21) years of age or older

One (1) year experience in a casino Gaming or casino IT department (Class II or Class III)- preferred

OR two (2) years' experience working with computers or electronics- preferred

Must be able to lift and maneuver at least 50 lbs

Must be able to lift a minimum of 150 pounds using a dolly

Must successfully pass job interview, including a guest service audition

Willing and able to work odd or irregular hours including nights, weekends, and holidays

Willing to travel and participate in training as recommended or required

Must have a Florida Gaming License (or the ability to obtain and maintain a license) as a requirement for this position

Must have willingness and ability to work in a smoke/secondary smoke environment

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.

Posted June 3, 2025

15

Magic City Casino

Magic City Casino is located southeast of Miami International Airport at 450 NW 37th Avenue in Miami, FL. It features a 305,624 sq. ft. casino with over 900 of the most popular Las Vegas style slot machines, live seasonal Jai-Alai, and a Poker Room featuring Ultimate Texas Hold'em, Three Card Poker, High Card Flush, and DJ Wild Stud Poker and sits on 30 acres.

Guests enjoy live musicians and comedians on stage and dine in the 1952 Cafe which offers classic favorites and a Sunday Brunch buffet, as well as live simulcasting on major sports events on big screens and personal TV's.

The Poarch Band of Creek Indians own Magic City Casino. They are a federally recognized tribe of Native Americans with reservation lands in lower Alabama, which focuses on creating business opportunities within the tourism, hospitality, manufacturing, and retail sectors, and also executes and oversees building, construction and development projects.

PCI's diversification has created many job opportunities across the nation. They have reinvested in more than 40 businesses across a range of industries stretching from Chicago to Curacao.

Wind Creek Hospitality, a subsidiary of PCI, plans to redevelop the site into a luxury resort adjacent to the casino. As the principal gaming and hospitality entity for the Poarch Creek Indians, Wind Creek (WCH) is leading the industry as one of the fastest-growing resort brands.

Wind Creek currently operates 11 distinct properties in the U.S. and Caribbean with exciting new locations, such as Wind Creek Chicago Southland.

Beyond state-of-the-art gaming that features popular slots, traditional table games, sports betting, and online social gaming, Wind Creek's resort amenities provide top-notch entertainment, luxurious hotels, upscale and casual dining, world-class spas, shopping, family-friendly activities and much more.