Lobby Attendant
- The Ballantyne, a Luxury Collection Hotel
- Charlotte, North Carolina
- Full Time
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Lobby Attendant
The Ballantyne, a Luxury Collection Hotel
10000 Ballantyne Commons Parkway
Charlotte, NC 28277
244 Room Hotel
Managed By Northwood Hospitality
Compensation: $14.50 per hour, Full-Time
Job Description
Job Description
Lobby Attendant - LOBBATTD
Department: Housekeeping
Reports To: Housekeeping Manager
Northwood Overview
An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.
Job Overview:
The Housekeeping Lobby Attendant is responsible for maintaining the cleanliness and overall appearance of the hotel lobby and public areas. This includes cleaning, sanitizing, and restocking supplies to ensure a welcoming and comfortable environment for guests.
Essential Duties and Responsibilities:
Cleaning and Sanitizing:
o Clean and sanitize all lobby areas, including floors, furniture, and fixtures.
o Empty trash cans and ashtrays regularly.
o Clean and sanitize public restrooms, replenishing supplies as needed.
o Dust and polish furniture and fixtures.
o Vacuum carpets and rugs.
o Mop floors as needed.
Guest Service
:
o Greet guests in a friendly and professional manner.
o Assist guests with inquiries and requests as needed.
o Respond to guest complaints and issues promptly and efficiently.
Maintenance and Inventory:
o Report any maintenance issues or damages to the appropriate department.
o Maintain inventory of cleaning supplies and restock as needed.
o Follow all safety procedures and guidelines.
Additional Duties:
o Perform other duties as assigned by the Housekeeping Supervisor or Manager.
Qualifications:
High school diploma or equivalent.
Previous housekeeping experience preferred, but not required.
Ability to work independently and as part of a team.
Strong attention to detail.
Ability to lift and carry up to 25 pounds.
Ability to stand for extended periods of time.
Flexibility to work various shifts, including weekends and holidays.
Perks & Benefits:
Medical, Dental, Vision
Hotel Discounts
Paid Time Off
Employee Assistance program
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.
Posted June 3, 2025
12
The Ballantyne, a Luxury Collection Hotel
The Ballantyne, a Luxury Collection Hotel
Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. Explore the spa, 24-hour room service, afternoon tea and leisure offerings. The Ballantyne features beautiful hotel rooms, a lovely cottage and The Lodge at Ballantyne, a 35-room group retreat. Meeting and event with event facilities with spacious and picturesque outdoor venues, on-site group activities and creative culinary offerings.
The Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.
Values
Integrity, Collaboration, Passion
We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.
Benefits
At The Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.
Toggle navigation
Espanol Francais
Employer Login
Browse Jobs
Post a Job
Log In or Join
Search 8,633 current hospitality jobs
what
where
Lobby Attendant
The Ballantyne, a Luxury Collection Hotel
10000 Ballantyne Commons Parkway
Charlotte, NC 28277
244 Room Hotel
Managed By Northwood Hospitality
Compensation: $14.50 per hour, Full-Time
Job Description
Job Description
Lobby Attendant - LOBBATTD
Department: Housekeeping
Reports To: Housekeeping Manager
Northwood Overview
An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.
Job Overview:
The Housekeeping Lobby Attendant is responsible for maintaining the cleanliness and overall appearance of the hotel lobby and public areas. This includes cleaning, sanitizing, and restocking supplies to ensure a welcoming and comfortable environment for guests.
Essential Duties and Responsibilities:
Cleaning and Sanitizing:
o Clean and sanitize all lobby areas, including floors, furniture, and fixtures.
o Empty trash cans and ashtrays regularly.
o Clean and sanitize public restrooms, replenishing supplies as needed.
o Dust and polish furniture and fixtures.
o Vacuum carpets and rugs.
o Mop floors as needed.
Guest Service
:
o Greet guests in a friendly and professional manner.
o Assist guests with inquiries and requests as needed.
o Respond to guest complaints and issues promptly and efficiently.
Maintenance and Inventory:
o Report any maintenance issues or damages to the appropriate department.
o Maintain inventory of cleaning supplies and restock as needed.
o Follow all safety procedures and guidelines.
Additional Duties:
o Perform other duties as assigned by the Housekeeping Supervisor or Manager.
Qualifications:
High school diploma or equivalent.
Previous housekeeping experience preferred, but not required.
Ability to work independently and as part of a team.
Strong attention to detail.
Ability to lift and carry up to 25 pounds.
Ability to stand for extended periods of time.
Flexibility to work various shifts, including weekends and holidays.
Perks & Benefits:
Medical, Dental, Vision
Hotel Discounts
Paid Time Off
Employee Assistance program
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.
Posted June 3, 2025
12
The Ballantyne, a Luxury Collection Hotel
The Ballantyne, a Luxury Collection Hotel
Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. Explore the spa, 24-hour room service, afternoon tea and leisure offerings. The Ballantyne features beautiful hotel rooms, a lovely cottage and The Lodge at Ballantyne, a 35-room group retreat. Meeting and event with event facilities with spacious and picturesque outdoor venues, on-site group activities and creative culinary offerings.
The Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.
Values
Integrity, Collaboration, Passion
We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.
Benefits
At The Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.
Job ID: 479589245
Originally Posted on: 6/3/2025
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