Evening & Weekend Concierge, The Alexander - Halifax, NS

Killam Apartment REIT, based in Halifax, Nova Scotia, is one of Canada's largest residential real estate investment trusts, owning, operating, and developing a $5.3 billion portfolio of apartments and manufactured home communities. Killam's strategy to drive value and profitability focuses on three priorities: (1) increase earnings from the existing portfolio; (2) expand the portfolio and diversify geographically through accretive acquisitions, targeting newer properties and dispositions of non-core assets; and (3) develop high-quality properties in its core markets.

We are looking for a customer focused, energetic and customer-oriented Concierge to join our team at The Alexander on a full-time basis. This position will consist of evening coverage Wednesday to Friday and daytime coverage on Saturday and Sunday.

What you will do:

• Evening shift Wednesday to Friday (4pm- 12am), daytime shift Saturday and Sunday (11am-7pm)

• Greet building tenants and guests in a friendly, professional manner;

• Attend to tenant and guest inquiries (ie: calling taxis, opening front door, assisting with packages, etc.);

• Taking tenant maintenance requests and inputting work orders;

• Responsible for coordinating guest suites and common room bookings;

• Demonstrate excellent customer service and professionalism;

• Ensure entrance parking area and driveway are maintained (no unauthorized parking);

• Maintain a neat and tidy working area, including main lobby and exterior entrances (entrance glass cleaning, litter pick up around immediate lobby areas);

• Ensure the lobby/entrance/common rooms are kept clean and tidy;

• Other duties as assigned.

Who you are:

• 2-3 years of well-developed customer service skills and problem-solving skills;

• Excellent oral communication skills, and strong listening skills to understand tenant needs;

• Able to work as part of a team;

• Must be flexible and able to work on a split shift schedule. Hours of work may be subject to change.

What we offer:

• A competitive salary commensurate with skills and experience;

• An annual incentive program;

• A cost shared health and dental plan;

• Paid volunteer days;

• An employee unit purchase plan;

• Employer funded Employee and Family Assistance Program;

• Discounts at local businesses through our Perks Program.

How to apply : Please fill out the online application form.

We are committed to providing a supportive and inclusive workplace for all employees. Employees will be given support and encouragement to develop their full potential and utilize their unique talents. Recruitment accommodations are available upon request for candidates taking part in all aspects of the selection process.

We thank you for your interest in our company and all qualified applicants will be considered; however, only those chosen for an interview will be contacted.