25-26 Front Office Receptionist

General Definition of Work

Performs administrative support work providing assistance to the public, and receiving and routing calls to the proper person; preparing and maintaining files and records, and related work as apparent or assigned. Work is performed under the moderate supervision of the Principal.

Qualification Requirements

Associates degree, 48 hours of college coursework or 5 years of experience in the field.

Knowledge, Skills and Abilities

• General knowledge of standard office and receptionist procedures and the operation of the switchboard.
• General knowledge of the functions and activities of the public school system.
• Ability to speak clearly.
• Ability to understand and follow written and oral directions.
• Ability to operate standard office, computer and word processing equipment.
• Ability to establish and maintain effective working relationships with associates, vendors and the general public.
• Ability to work with staff positively.

Salary

Grade NC02

Reports to

Principal

Essential Functions

• Greets families and staff, maintains files, orders supplies, copy and drafts correspondence.
• Greets general public and provides/assists and directs to the appropriate office.
• Answers telephone, takes messages and makes appointments for staff.
• Directs incoming calls to proper office or department for disposition.
• Provides general information regarding school system activities and programs to the public.
• Assists in entering data for staff.
• Assists staff with other clerical duties as requested.
• Perform a variety of office assistance tasks including: creating fliers about school events, provide internal communications with staff, have knowledge of school Ident-A-Kid sign in procedures, have a working knowledge of Wherebus to enter field trips.
• Maintain the master calendar for school events.
• Assist in coordinating substitute placement at the beginning of the day.
• Assists the Principal and Assistant Principal with clerical responsibilities as needed.
• Cross trained to complete the duties of Treasurer/Data Manager as needed.
• Performs other related tasks as required.

Physical Requirements

• This work requires the occasional exertion of up to 10 pounds of force.
• Work regularly requires speaking or hearing, frequently requires standing, walking and sitting and occasionally requires using hands to finger, handle or feel, stooping, kneeling, crouching or crawling, reaching with hands and arms, lifting and repetitive motions.

• Work has standard vision requirements.
• Vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly.
• Hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound.
• Work requires preparing and analyzing written or computer data.
• Work has no exposure to environmental conditions.
• Work is generally in a moderately noisy location (e.g. business office, light traffic).

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.