Houseperson

Property About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description

Embark on a vibrant career at Wyndham Boston Beacon Hill, where excellence is not just a goal but a promise to create extraordinary experiences! With 304 well-appointed guest rooms and eight versatile meeting spaces, totaling 5,678 sq ft, our hotel provides an inspiring workplace that seamlessly blends comfort, commitment, and a distinctive culture. What sets us apart? Our unwavering dedication to cultivating a positive workplace culture, comprehensive benefit plans, including a 401k with a company match, and enticing bonus programs designed to recognize your dedication. We are actively seeking talented individuals with a genuine passion for service to join our dynamic team. Our Core Values center around personal development, building a sense of community, and a sincere desire for the success of every team member. Be a part of a team where each member plays a pivotal role in delivering exceptional service and crafting memorable experiences for our guests. Explore the exciting career possibilities that await you with Pyramid Global Hospitality at Wyndham Boston Beacon Hill. Your journey towards a fulfilling career starts here!

Overview

We're looking for a dedicated, hard-working Houseperson who will be responsible for assisting room attendants and responding to guest calls.

Must have excellent customer service skills.

Job Duties and Responsibilities

• Perform daily cleaning tasks to maintain the cleanliness of common areas such as hallways, elevators, and public restrooms.
• Ensure that guest rooms are stocked with necessary supplies such as towels, soap, and toilet paper.
• Assist with the setup and breakdown of event spaces such as meeting rooms and banquet halls.
• Transport linens, towels, and other supplies to and from storage areas to guest rooms and common areas.
• Remove trash and recycling from guest rooms and common areas and dispose of properly.
• Report any maintenance or safety concerns to the appropriate department or supervisor.
• Provide exceptional customer service by responding to guest requests and inquiries promptly and with a positive attitude.
• Assist with laundry duties, such as washing and folding linens, as needed.
• Work as part of a team to ensure a smooth and efficient operation of the hotel.

Qualifications

Requires walking and standing for entire shift
• Requires ability to perform light physical labor: Lifting, Reaching, Bending, Stretching, and Handling.
• Requires the ability to lift 25-30 pounds infrequently.
• Requires ability to communicate orally with guests and co-workers: Talking and Hearing.
• Must have excellent communication and interpersonal skills with the ability to interact with many
types of personalities
• Must display very good organization and time management skills
• Must be able to walk and climb/descend stairs approximately 50% of the time
• Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required
tasks.
• To always maintain a high standard of personal hygiene and appearanc