Team Member

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| Job Description | |

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| | - Customer service:Greeting |

| | customers, taking orders, and |

| | processing payments |

| | - Food preparation:Preparing |

| | and packaging food and drinks |

| | - Cleaning:Keeping the |

| | restaurant clean, including |

| | the dining room, restroom, |

| | and exterior |

| | - Safety:Maintaining health and |

| | safety standards, and |

| | reporting hazards to the |

| | manager |

| | - Inventory:Unloading and |

| | stocking inventory |

| | - Other duties:Assisting in the |

| | kitchen, operating fryers and |

| | microwaves, and transferring |

| | supplies |

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| | SUMMARY |

| | |

| | The Team Member position |

| | is responsible for providing exc |

| | eptional guest service and suppor |

| | t, while working closely with the |

| | Restaurant Managers and other Te |

| | am Members to maintain operationa |

| | l standards and procedures. This |

| | position operates under the direc |

| | tion of the General Manager, Assi |

| | stant Managers, and Shift Coordin |

| | ators. This position has direct i |

| | nteractions with Guests and membe |

| | rs of the field operations team. |

| | |

| | RESPONSIBILITIES |

| | |

| | Greets guest |

| | s with a smile, receives orders, |

| | processes payments, and responds |

| | appropriately to customer issues |

| | |

| | Operates cash register |

| | or point of sale devices, as nee |

| | ded, and uses value-added suggest |

| | ive-selling techniques to generat |

| | e additional sales opportunities |

| | |

| | Verifies |

| | the accuracy of guests' orders |

| | |

| | Prepares and |

| | packages food and drink products |

| | |

| | Cl |

| | eans kitchen area, counters, food |

| | preparation areas, and utensils |

| | |

| | Cleans dining room |

| | , restrooms and exterior grounds |

| | |

| | Maintains health an |

| | d safety standards in work areas |

| | |

| | Unloads and |

| | stocks inventory items as needed |

| | |

| | Perfor |

| | ms duties at multiple workstation |

| | s (e.g., front counter, Drive-Thr |

| | u, prep boards, expediter, etc.) |

| | |

| | Prompt and regul |

| | ar attendance on assigned shifts |

| | |

| | Works to resolve issues |

| | that may arise in the restaurant |

| | |

| | Learns t |

| | eam effectiveness skills; works w |

| | ith others to achieve team goals |

| | |

| | Responds to guests' needs in |

| | a professional and polite manner |

| | |

| | Comm |

| | unicates in a positive manner wit |

| | h customers, peers, and managers |

| | |

| | QUALIFICATIONS: |

|