Team Member - 77033

  • CRG Restaurant Group LLC Expired
  • Houston, Texas
  • Full Time

This job ad was removed 15 hours ago.

Job Description


As a Team Member, you are responsible for delivering an exceptional guest experience by consistently providing excellent service, great tasting/quality food, and a clean restaurant environment for all guests by performing one or more workstations in accordance with JIB procedures, systems, and standards, and 20/20 guest expectations.

**Job Duties/Responsibilities:**

- Models a guest comes first attitude; has a genuine smile and displays a friendly and positive spirit; appreciates guests and makes them feel welcome; is always polite and courteous.

- Ensures the timeliness, quality, and accuracy of all orders; conveys a sense of urgency.

- Handles guest complaints effectively using the CARE model (courtesy, apology, resolution, extra effort).

- Interacts effectively with diverse groups of people and does not have or display any biases.

- Gets along with other team members and always shows care and respect.

- Ensures personal and uniform cleanliness; helps and compliments other team members; makes new employees feel welcome and helps train employees as assigned.

- Follows instructions, is consistently productive and focused.

- Willingly accepts direction and feedback from management and other team members.

- Follows JIB procedures and standards in performing all workstation activities.

- Has excellent record of attendance and punctuality (5 minutes before scheduled start time) and is flexible to meet restaurant scheduling needs.

- Is dependable and reliable.

- Maintains restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures.

- Maintains clean, neat appearance; follows uniform and grooming standards.

**Must be, at least, 16 years of age due to Company's Policy.**

**Workweek Details:**Full Time and Part Time; Shift will Vary.

Background requirements:

Candidates must pass a background check. Convictions will be reviewed on case-by-case basis; convictions will not necessarily bar a candidate's employment.
As a Team Member, you are responsible for delivering an exceptional guest experience by consistently providing excellent service, great tasting/quality food, and a clean restaurant environment for all guests by performing one or more workstations in accordance with JIB procedures, systems, and standards, and 20/20 guest expectations.

**Job Duties/Responsibilities:**

- Models a guest comes first attitude; has a genuine smile and displays a friendly and positive spirit; appreciates guests and makes them feel welcome; is always polite and courteous.

- Ensures the timeliness, quality, and accuracy of all orders; conveys a sense of urgency.

- Handles guest complaints effectively using the CARE model (courtesy, apology, resolution, extra effort).

- Interacts effectively with diverse groups of people and does not have or display any biases.

- Gets along with other team members and always shows care and respect.

- Ensures personal and uniform cleanliness; helps and compliments other team members; makes new employees feel welcome and helps train employees as assigned.

- Follows instructions, is consistently productive and focused.

- Willingly accepts direction and feedback from management and other team members.

- Follows JIB procedures and standards in performing all workstation activities.

- Has excellent record of attendance and punctuality (5 minutes before scheduled start time) and is flexible to meet restaurant scheduling needs.

- Is dependable and reliable.

- Maintains restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures.

- Maintains clean, neat appearance; follows uniform and grooming standards.

**Must be, at least, 16 years of age due to Company's Policy.**

**Workweek Details:**Full Time and Part Time; Shift will Vary.

Background requirements:

Candidates must pass a background check. Convictions will be reviewed on case-by-case basis; convictions will not necessarily bar a candidate's employment.
Job ID: 479650303
Originally Posted on: 6/3/2025

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