3 years
Job DetailsNestled in the heart of Bucktown, MIRRA is the neighborhoods newest culinary gem, where the bold, vibrant flavors of Indian and Mexican cuisines meet in perfect harmony. At MIRRA, we believe great food is only part of the experiencegenuine, warm service completes the story.
The Role:Were seeking a personable, poised, and service-driven Host to join our team for dinner service. As the first and last face our guests see, youll set the tone for every dining experience, embodying the spirit of hospitality with warmth, professionalism, and care. This is an ideal opportunity for someone passionate about the restaurant industry and looking to grow their career within a collaborative and thriving environment.
Key Responsibilities:
Greet every guest with a warm, genuine welcome that reflects MIRRAs signature hospitality.
Manage nightly reservations and walk-ins using OpenTable , ensuring efficient and guest-focused seating flow.
Maintain accurate wait times and communicate delays or updates with kindness and clarity.
Coordinate seating strategy with service and management teams to optimize flow and guest satisfaction.
Respond to guest inquiries (phone, email, in-person) with grace and attentiveness.
Maintain the cleanliness and organization of the host stand, entrance, and lobby area throughout the shift.
Anticipate guest needs, assist with special requests (e.g. birthdays, dietary notes, accessible seating)
Stay informed about the menu, nightly specials, and the restaurants story to engage with guests.
Support the FOH team as needed to ensure seamless operations and memorable service.
Uphold the tone, aesthetic, and service culture that makes MIRRA unique.
Who You Are:
Friendly, gracious, and composed under pressure.
Experienced in hosting at high-volume, full-service restaurants (OpenTable proficiency preferred)
Naturally guest-focused and confident in communicating both with guests and coworkers.
Organized, detail-oriented, and able to multitask effectively in a fast-paced setting.
A team player who takes pride in elevating the overall guest experience.
Available to work evenings, weekends, and holidays as needed.
At MIRRA, youll be part of a tight-knit team bringing something truly special to Chicagos dining scene. We offer a collaborative, supportive environment where your voice matters, your growth is encouraged, and every shift offers an opportunity to create joy for our guests.
Compensation DetailsCompensation: Hourly ($20.00 - $23.00)
Benefits & Perks: Dining Discounts
Required SkillsStrong Communication Skills
Customer Service Orientation
Ability to Work Under Pressure
Attention to Detail
Multitasking Abilities
Team Collaboration
Problem Solving Skills
Time Management
Adaptability in a Fast Paced Environment
Empathy Towards Guests
Conflict Resolution
Positive Attitude
Ability to Learn Quickly
Cultural Awareness of Indian and Mexican Cuisines
Passion for the Restaurant Industry
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