Sales & Customer Service Associate

Where Better Careers Begin! Massage Envy Midtowne Little Rock: 209 N. University Ave., STE 200, Little Rock, AR 72205

Where Better Careers Begin! Massage Envy - Midtowne Little Rock

Do you enjoy meeting new people and helping them on their wellness journey? Are you a natural when it comes to connecting with clients, making them feel welcome and providing great customer service? If so - we want to meet you!

Perks & Pay:

Competitive pay starting at $14/hour -$17/hour plus sales commision and bonus opportunities!

• Monthly opportunities for bonus pay based on sales and performance
• Generous Paid time off for full time employees
• Flexible scheduling for a better work/life balance
• In-depth product and service training
• Employee discounts off all products
• Free and discounted services

Qualified Candidates:

• Successful candidates are those who exude confidence and a sincere desire to bring positive energy to clients and coworkers
• Can multitask and use critical thinking and math skills in a fast paced atmosphere
• Have great people skills and can quickly establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services
• Are unflappable in the face of a customer complaint with the ability to de-escalate situations
• Can work independently without supervision while still maintaining excellence in clinic operations and customer service
• Have experience with a variety of computer software and can quickly learn how to use a robust point-of-sale system

Day-to-Day:

• Ensure that EVERY client has a positive experience
• Prioritize new guests and selling the Wellness Membership to every guest (membership sales is required)
• Provide outstanding customer service
• Promote the value of Total Body Care by educating clients on new and expanded services, booking clients for future services, and encouraging homecare retail purchases based on customer goals
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach
• Follow daily cleaning and infection control procedures to keep the clinic running smoothly

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If youre ready to join a growing community with experienced professionals who share your same passion, we cant wait to meet you!