Banquet Houseperson FT - The St. Anthony, A Luxury Collection Hotel
- Crescent Hotels & Resorts
- San Antonio, Texas
- Full Time
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are committed to providing you with:
- Highly competitive wages
- An exceptional benefit plan for eligible associates & your family members
- 401K matching program for eligible associates
- Flexible scheduling to allow you to focus on what is important to you
- Discounts with our Crescent managed properties in North America for you & your family members
ESSENTIAL JOB FUNCTIONS:
- Follow proper payroll and uniform procedures.
- Set up Banquet rooms with equipment for functions according to contracts received from the (BEO’s) Event Management Department. Ensure that all function rooms are set a required in a timely fashion.
- Clean all function rooms and adjacent public areas including, but not exclusive to, vacuuming, dusting, shampooing of carpets, cleaning mirrors, organizing closets, clean marble countertops, etc.
- Provide any additional banquet equipment: tables, chairs, trash cans, pads, pens, pencils, etc. for function rooms for set-ups required by the clients.
- Retrieve materials, props, crates, boxes, etc. from security and store them safely and properly ensuring to log them where appropriate.
- Ensure the cleanliness and orderliness of all storage rooms.
- Keep linen regularly stocked and to take dirty linen, napkins separate on a clear trash bag to the laundry area. Ensure that linen par stock is maintained. Bring dirty linens to laundry daily.
- Hang skirts property, set-up and skirt risers, tables, etc. when needed.
- Ensure that meeting rooms are refreshed during each break making sure that at lunch time room gets a complete refresh (all cleaned glasses, arrange all chairs, refresh waters).
- Ensure that storage rooms are maintained clean & in orderly fashion.
- Ensure that rooms are completely clean and in order after each function to be ready for the next event.
- Log receipt of all packages and materials and to ensure that they are delivered to the proper room on the date and time required.
- Ensure that the Banquet Floor is checked daily for Banquet equipment to be returned to the storeroom.
- Uphold the grooming policy in the Employee Manuel and provide a positive role model to the other Associates.
- Attend and participate in all Mandatory Departmental Meetings.
- Respond property in any emergency of safety situation.
- Perform other tasks of project as assigned by management.
- Move safely the room partitions. Remove all tables, easels and lollypop stands when the events ends if it is not needed.
- Support the service, kitchen as well as Stewarding Department as needed (banquet manager to explain task). Such as plating up entree, removing dirty glassware’s, cleaning up Library and Peacock Alley after the reception ends.
- Report to the captain or manager on duty before clocking out.
MINIMUM REQUIREMENTS:
- Must be 18 years or older to serve alcohol.
- Requires a working knowledge of ala carte, fine dining as well as white glove practices.
- TABC certified and Tips Trained required; Food Handlers required.
- Must be available evenings, weekends, and holidays as needed.
- Previous banquet serving experience, preferably in a resort setting is valued.
- Comprehend reading materials, speak, read and write English.
- Maintain proper associate uniform standards and footwear which is slip resistant and polished.