TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care.
The Dental Receptionist is responsible for administering the day-to-day activities of the dental office, including: maintenance of the records of patients, scheduling of patients, maintaining appearance and order of dental office, and presentation of financial treatment plan options. Also responsible for tending to the needs of the patients who come into the clinic. Serves as a contact between TrueCare and the community, participating in preventative health education activities in the community.
Responsibilities & Duties:
- Greet patients upon entering the office and checking the patients in and out.
- Pulls patients charts prior to the appointment (if an existing patient).
- Schedules and confirms appointments.
- Answer and respond to telephone calls.
- Maintain reception area in a neat and orderly manner.
- Collects and processes payments from patients.
- Schedule follow up appointment as needed.
- Gather and record insurance information from patients.
- Submit treatment plans for predetermination of benefits.
- Accurately file patient information.
- Monitor inventory and order dental supplies as needed.
- Keep client information confidential and handle with discreteness.
- Sort, organize, and distribute mail.
- Assist with dental office facility management.
Required Qualifications:
- High school diploma or equivalent
- Bilingual in English and Spanish
- Minimum one (1) year experience in an office environment
Benefits:
- Competitive Compensation
- Competitive Time Off
- Low-cost health, dental, vision & life insurance
- Tuition Reimbursement, Employee Assistance program
The pay range for this role is $21 - $23.00 on an hourly basis.