Customer Service Specialist

Customer Service/Administrative Assistant We are a dynamic and growing company in Property Management/Real Estate in Lake Forest, CA. We pride ourselves on providing exceptional service to our clients while maintaining a collaborative and supportive team environment. We are currently seeking a motivated Customer Service / Administrative Assistant to join our team on-site. Job Responsibilities Greet and assist customers in-person, via phone, and email with professionalism and courtesy Troubleshoot customer requests Maintain accurate records and organize filing systems (physical and digital) Coordinate with internal departments to resolve customer issues or requests Perform general office duties such as data entry, mail handling, and supply ordering Support administrative functions such as scheduling, document preparation, and reporting Maintain a clean and welcoming front office environment Requirements High school diploma or equivalent (Associate degree or higher preferred) 1-3 years of experience in a customer service or administrative support role Excellent verbal and written communication skills Strong attention to detail and organizational skills Proficient in Microsoft Office (Word, Excel, Outlook) Ability to multitask and prioritize in a fast-paced environment