Receptionist

Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development, and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help adults with mental illness by becoming a Receptionist.

Responsible for providing clerical support to the Gathering Place PROS Program.

• Answer telephones, greet visitors, accept and sign for deliveries as required.
• Prepare correspondence as required.
• Maintain agency files as required.
• Perform data entry responsibilities in databases as required.
• Perform copy / fax responsibilities as required.
• Assist with data collection for billing as required.
• File confidential material in client charts as required.
• Assist with PROS scheduling functions as required.
• Implement all facts of the functional program including program philosophy, goals, and objectives as well as adhere to agency policies and procedures.
• Participates in implementation of agencys Quality Improvement Program.
• Develop and maintain a good working rapport with all staff to assure services and activities are adequately maintained to meet the needs of the members.
• Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the facility.
• Identify and assist in correcting problem areas, and/or the improvement of services.
• Follow established safety regulations in the use of equipment and supplies.
• Follow the procedures for reporting unsafe conditions and hazardous conditions or equipment.
• Assists with coordinating transportation (MAS) and MetroCard distribution for PROS participants.
• Must be able to handle simultaneous challenging situations in an often-high stress environment.
• Must have flexibility, personal integrity, and the ability to work effectively with members, personnel and support agencies.
• Able to think objectively in various situations.
• Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the facility.
• Accepts and follows through on other duties as assigned.
• Participate in continuing educational programs designed to assure knowledge of changes in profession and/or the mental health field.

Education & Experience

• High School Diploma or Equivalent required. BA / BS preferred.
• Prior experience as an Administrative Assistant preferred.

Other Qualifications

• Basic knowledge of MS Word, Internet.
• Good written and oral communication skills, strong leadership skills and the ability to multi-task.

Benefits

MHANC offers an extensive benefits package to full-time employees, which includes:

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• 403(b) Retirement Plan
• Life Insurance
• Paid Time Off
• Paid Sick & Safe Leave
• Long Term Disability
• Short Term Disability
• Paid Holidays
• Employee Assistance Program
• Pre-Tax Commuter Benefit