Room Attendant

Job Description

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Job description

BEGIN YOUR ROSEWOOD JOURNEY

We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.

Rosewood Hotels and Resorts is looking for evening turndown attendants and room attendants to join our team.

Description:

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Responsibilities:

• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
• Ensure that standards are maintained at a superior level on a daily basis.
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
• Clean guest rooms by category priority.
• Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely.
• Service assigned guest rooms.
• Check under bed(s), chairs and sofa for debris and remove if present.
• Inspect condition of all furniture for tears, rips or stains; report any damages to the supervisor.
• Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions.
• Dust pictures, frames and mirrors. Remove dust and debris on television, clock radio, remote control and cable box.
• Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees.
• All other duties as required.

The list of responsibilities is illustrative only and is not a comprehensive listing of all functions and tasks performed by this position. The company reserves the right to add, remove or alter duties when business need dictates.

QUALIFICATIONS:

Experience: Minimum one years' experience cleaning hotel guest rooms.

Education: High school diploma or equivalent education.

General Skills: Good verbal and written communication skills, able to work quickly and accurately at all times; Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

Technical Skills: Knowledge of proper chemical handling procedures; familiarity with cleaning equipment and supplies.

Language: Required to speak basic English.

ABOUT ROSEWOOD HOTEL GROUP

Rosewood Hotel Group, one of the world's leading hotel companies, encompasses three brands: Rosewood Hotels & Resorts, New World Hotels & Resorts and KHOS. Its combined portfolio consists more than 40 hotels in 19 countries. Known for distinctive, refined service in cultures throughout the worlds. We want to be progressive in our service yet remain timeless. Whether you work with us to stay with us, Rosewood Hotel Group creates enduring relationships in engaging environments.

The group's foundation is its commitment to "Relationship Hospitality" - a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners and the communities in which its hotels operate. By doing so, Rosewood Hotel Group strives to become the industry leader in delivering the true meaning of hospitality.

Competitive Benefits

• Medical, dental, vision and retirement benefits
• Paid holidays
• We encourage personal and professional growth. Continue the Rosewood Journey through global talent development opportunities.

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Instagram: @RosewoodHotels

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 30 - 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift

Education:

• High school or equivalent (Preferred)

Experience:

• Housekeeping: 1 year (Required)

Language:

• English (Required)

Ability to Relocate:

• Santa Fe, NM 87501: Relocate before starting work (Required)

Work Location: In person

About Us

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An intimate world-class retreat, Rosewood Inn of the Anasazi celebrates the enduring creative spirit and traditions of the region's early Native Americans, the city's rich cultural heritage as an early Spanish establishment and its ongoing legacy as an artist colony. The name and interiors of this Santa Fe boutique hotel pay homage to the area's native Anasazi tribe, while the handcrafted textiles, paintings, carvings and baskets that make up the hotel's extensive art collection are a vivid blend of Native, Hispanic and Anglo influences. With the city's historic plaza just steps from the hotel doors, and popular destinations like Canyon Road, Taos and Bandelier National Park within driving distance, this sterling example of Santa Fe luxury hotels offers guests an experience that is uniquely New Mexican.