Community Center Cafe and Rink Team Member (Part-Time)

Community Center Cafe and Rink Team Member (Part-Time) - Position Profile

Deadline to Apply: June 12th, 2025

Expected Start Date: June 2025

Details

• Part Time (Part-time/Temporary/Seasonal Status), Non-Exempt
• Starts at $13 per hour
• Reports to Recreation Supervisor
• Located at Eden Prairie Community Center
• Typical hours are during weeknights and weekends for at least 1-2 shifts per week.

Responsibilities

The Community Center Cafe and Rink Team Member is responsible for providing customer support and assistance to individuals at the Community Center through a variety of roles. The position responsibilities and areas of impact are cafe operations, monitoring ice rinks and assisting for special events. The primary position responsibilities and areas of impact are:

• Provides high quality customer service by consistently exhibiting an enthusiastic and eager focus to members that is prompt and courteous, responding to questions with accurate information or referring them to an appropriate contact.
• Operates concessions at the EPCC and Mobile Cafe by adhering to standards, policies and procedures, health codes and regulations. Maintains and ensures a safe, friendly environment for patrons at the concession area.
• Works as rink attendant for open skate, kids open skate, and adult open skate programs by ensuring patrons have paid daily fee and are adhering to ice rink policies.
• Maintains a safe, friendly, and enjoyable environment for patrons by adhering to standards, policies and procedures. Maintains the skate rental area and skating rinks by informing customers of useful information and updates relative to the established guidelines and enforcing rules.

While these areas are the primary focus of this position, we believe strongly in teamwork and employees will be called upon to perform a variety of duties as a part of their role with the City.

Requirements

• One to two years of related experience is preferred.
• Ability to read, write and comprehend simple instructions, short correspondence, and memos in English. Ability to effectively present information in one-to-one and small group situations to customers, clients, and other employees of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• This position requires the ability to lift/pull/push/move/carry up to 50 lbs, and the ability to bend/stand/reach.
• Candidates must successfully complete and pass the City's evaluation of the pre-employment process prior to their first day of employment. Pre-employment processes for this position includes professional reference checks, background check, driver's license check, work history verification and education verification if applicable.

Skills

• Accountability: Follows through on commitments. Focuses on appropriate tasks throughout the shift. Is prepared and punctual to all scheduled shifts. Actions and words are in sync. Follows all policies and procedures. Take responsibility for actions. Shares the right information. Maintains confidentiality.
• Attention to Detail: Produces work that includes minimal errors. Spends the necessary time to review work. Ensures high quality and best product is delivered.
• Organization: Able to keep activities, responsibilities, and tasks moving along to achieve results in a timely manner. Keeps things neat and orderly. Utilizes tools for efficiency. Plans ahead according to the task/project/work deadlines.
• Planning: Thinks ahead to determine how long a task or project is expected to take. Lays out tasks ahead of time to accomplish the goal. Breaks down work in process steps. Considers who and what will impact others.
• Process Management: Knows how to get things done within an organization. Understands who to partner with to maximize efficiency. Establishes and utilizes checklists and tools to ensure consistency when completing tasks. Can simplify a process so the least number of steps are completed while still producing a high-quality product. Informs others of the established process so impacting areas are working together.
• Technical Learning: Consistently achieves the technical knowledge necessary to be effective. Stays up to date with laws, statutes, industry standards, organization, and product information. Able to learn and apply knowledge to work. Utilizes technology to achieve goals/results.

City of Eden Prairie Values

We are a service organization. We take pride in what we do. We cultivate a supportive, encouraging and productive culture with a strong customer focus. We promote wellness and plan work/life balance into our goals. We value differences and foster inclusion. We achieve success by exhibiting our core values: collaboration, innovation, integrity, performance and relationships.