Bartender

A rare opportunity to join theCity Winery team as we reimagine the future of live music and hospitality. City Winery to deliver thehighest end combined culinary and cultural experience to our customers who arepassionate in sharing wine, music, and culinary arts. We are a unique facility,combining a fully functioning winery with intimate concerts, food & wineclasses, private events in a variety of configurations, and fine dining. Wehave created a compelling mix for our sophisticated clientele of foodies, andactive cultural patronsbringing the wine country experience to the middle of alarge city.

Position Summary
Bartenders areresponsible for delivering consistently exceptional guest experiences to allguests of City Winery. Duties include preparing and serving alcoholic andnon-alcoholic beverages for all patrons, maximizing tasting bar and overallbeverage sales by educating guests on beverage offerings, assisting in floorservice by tending to tables as needed, assessing and anticipating guest needs,and making recommendations.

Overview of Responsibilities

Provide positive guest experience including greeting,conversing with, and thanking departing guests

Interact with guests, take orders, serve food andbeverages, handle transactions, and support guest service needs from beginningto end

Prepare and serve alcoholic and non-alcoholicbeverages for patrons within the standards of City Winery

Upsell, increase check average, compete in salesincentives, drive marketing promotions & special events, and promote theCity Winery brand

Perform opening and closing duties including set-up,maintenance, and breakdown of the area within the allotted time frame not toexceed 20% or maximum of 2 hours of the scheduled shift time

Interact with guests, take orders, and serve food asneeded

Assist in floor service by attending to tables asneeded

Assess guest needs and preferences, providerecommendations to upsell

Follow all health and safety regulations, includingenforcing laws and ordinances in the handling and provision of alcoholicbeverages

Handle payment transactions and maintain accurate cashdrawer

Adhere to and abide by cash handling procedures as perCompany standards

Serve wine, beer and liquor in proper proportions andglassware and charging proper prices for beverages

Maintain a working knowledge of City Winery brand,history, culture, and programming, both in venue and restaurant

Maintain menu knowledge, including ingredients,preparation methods, and allergen information and communicate this informationtableside to guests

Ensure proper amount of bar supplies and inventory isalways readily available

Maintain cleanliness and safety of work areasincluding bar, floor, shelves, taps, coolers, and storage areas

Attend trainings, tastings, meetings, as needed

Follow all company policies, procedures, andguidelines including being ready to work at scheduled shift time, in uniform,with neat and presentable appearance

Perform all other reasonably assigned duties

Minimum Qualifications

2+ years experience as a bartender in a fast-paced, high-volumeservice environment and/or equivalent relevant experience

Strong work ethic, team player, and exceptional guest serviceskills

Ability to consistently deliver high-quality guest experiences,exceed guest expectations, and strive to create a memorable experience at everyCity Winery visit

Effective communication and interpersonal skills with a provenability to build positive relationships with people in the scope of employment

Aptitude to resolve problems

Ability to execute professional guest service experience

Ability to navigate venue conditions, including tight spaces, darkroom and loud environment

Ability to handle all guests with composure and hospitality

Strong knowledge of wine, craft beer and craft spirits

Polished presentation

Ability to take direction from others

Ability to work both independently and in a team environment

Must be fluently literate in English including ability to read,write, communicate, conduct basic business-related mathematics, and able toaccurately function a POS

Ability to work a flexible schedule including days, nights,weekends, and holidays

Ability to perform physical requirements of the role includingstanding/walking for entirety of shift, bending, pulling, pushing, usingstairs, lifting and carrying up to 50lbs.

About Us

Wine, food, andlive entertainment collide at City Winery to create a dynamic and incrediblyunique workplace. Since 2008, City Winery has been turning heads across the nationwith amazing live performances, delectable cuisine, and award winning, locallyproduced wines. But there's more to us than that we're a haven for community and creativity, aplace where the philosophy of hospitality is more than just a buzzword, but away of life. City Winery, founded by music industry veteran & visionaryMichael Dorf, has established itself as a one-of-a-kind brand providingunforgettable experiences for guests. From world class music venues tosustainably produced wines with ratings of 90+ points, City Winery offers arange of topnotch events & experiences.

We are an equalopportunity employer and value diversity at City Winery. We do not discriminateon the basis of race, religion, color, national origin, gender, sexualorientation, age, marital status, veteran status, or disability status.Additionally, City Winery participates in the E-Verify Program in certainlocations, as required by law.