Server

Server

APPLY HERE:

Starting at $15.80 an hour

Available Schedule (Subject to Change):

Full Time / Weekdays and Weekends Vary / between the hours of 1030am-8pm

Part Time / Weekdays and Weekends Vary / between the hours of 1030am-7pm

*Must be 16 years of age and older*

Location:
Royal Oaks Retirement Community
10015 W. Royal Oak Road
Sun City, AZ 85351
Cross streets are 99th Avenue and Grand Avenue

Position Summary:
Under the supervision of the Dining Room Manager or Assistant Dining Room Manager, is responsible for providing high quality, friendly service, sets places at dining tables, takes orders, serves food and drinks, and answers inquiries about menus.

Brief Overview of Major Duties:
-Greets residents and guests in a friendly manner within two minutes of being seated.
-Answers questions about food and drinks including their ingredients, preparation and accompanying items.
-Collects food and drink orders, confirms and repeats order for clarification.
-Attends to residents needs when delivering food and checks to ensure guest satisfaction.
-Maintains table appearance by pre-bussing, checking drink levels, removing clutter and providing extra napkins if necessary.
-Gives a warm and pleasant farewell to guests.
-Keeps station clean, sets up and takes down station appropriately.
-Polishes glassware and silverware and ensures all service work pre-set and delivered to tables are clean and sanitary.
-Keeps the Food Service Management Team promptly and fully informed of all problems or unusual matters of significance.
-May also perform work as a Busser and/or Food Runner (see full job description below)
-Perform other duties as assigned.

Required Skills/Abilities:
-Has knowledge of Maricopa County food regulations and sanitation requirements.
-Is organized, able to multi-task, think creatively and adapt to different situations.
-Must be able to complete training on computer and/or other devices.
-Maintain competency in the position and knowledge of trade/industry advances and new technologies.
-Must be able to effectively communicate in English with all levels of staff, residents, and guests.

Education and Experience:
-Preferably has a high school diploma or GED equivalent.
-Preferably has experience working in a formal dining environment.

Licenses and Certifications:
-Obtains a Maricopa County food handlers card within 30 days of employment. (We will assist with this)

Physical Requirements:
-Is able to carry/lift/push/pull up to 30 pounds.
-May need to operate a fire extinguisher.
-Is able to assist in evacuation procedures.

See additional Physical/Cognitive Requirements & Work Environment information below.

Essential Functions:

Physical: kneeling, lifting/moving, carrying/transporting, walking/traversing or moving, standing/stationary position, bending, reaching forward and above shoulder level, pulling, pushing, fine manipulation (pen, using a mouse), gross/total manipulation (firm hand grasping, twisting), twisting, stooping

Cognitive: written and oral communication, work under time constraints, concentrate amid distractions, math/calculations, ensure accuracy of details, remember names and details, problem solve, work rapidly, examine/observe details, work within minimal errors, reason (make sense of things)

Environmental: inside, outside, odors, working with others, working around others

Hiring Process:
-Pre-employment Drug Screening
-Criminal Background Check
-Adult Protective Services (APS) Registry Check
-Fingerprint Clearance Card (we can assist)
-Employment Verification
-TB Testing
-Royal Oaks is a Drug Free Workplace. Royal Oaks conducts pre-employment, random and reasonable suspicion drug testing in accordance with its drug-free workplace policy. Royal Oaks' general hiring policy does not discriminate against registered medical marijuana cardholders. However, in accordance with A.R.S. 23-493.06 Royal Oaks may decline to employ or to continue to employ persons in safety-sensitive positions based on the results of drug testing.
-Marijuana. Royal Oaks does not discriminate in hiring or employment against holders of Arizona's Medical Marijuana card, although we do prohibit marijuana use on premise. Although Arizona has legalized recreational marijuana use as well as medical use, the law creates no employment protections for applicants or employees who are recreational marijuana users. Royal Oaks will require a drug screen for all applicants who accept a job offer and may decline those applicants who are positive for marijuana without a Medical Marijuana card. Royal Oaks will continue to prohibit all employees from using, selling, possessing, or being impaired by marijuana in the workplace and while on duty.

Incredible Perks Available to you!
-Get Health Benefits Fast Medical, Dental, and Vision benefits start the first day after the month you're hired! (Full-time only)
-Employee Assistance Program (EAP) Access to mental health support, legal counseling, financial coaching, and more through Talkspace and other resources.
-Choice of Two Affordable Medical Plans Starting as low as $66/month for employee-only coverage (Full-time only).
-On-Campus Medical Providers Convenient healthcare options right at your workplace.
-Six Annual Paid Holidays Enjoy time off to recharge with paid holidays throughout the year.
-Generous Paid Time Off (PTO) Start accruing PTO from day one, with up to 3 weeks in your first year (Full-time only).
-Cash in Unused PTO Hours Convert unused PTO into cash (limits and details apply).
-Volunteer Time Off (VTO) Get 4 hours of paid VTO annually to give back to your community, without using your PTO.
-Referral Bonus Earn up to $600 for each friend you refer who gets hired and theres no limit to how many people you can refer!
-Scholarship Program Receive up to $5,000 annually in tuition reimbursement to support your educational goals.
-Career Growth Opportunities We promote from within! Last year, we proudly promoted over 30 employees.
-FREE Fitness Center Access Stay healthy with on-site gym facilities or enjoy gym reimbursement up to $200 annually.
-Annual Shoe Reimbursement Get up to $40 annually for work shoes to keep you comfortable and stylish.
-Uniform & Reimbursement Uniforms provided or reimbursed for many positions.
-Covered Parking Convenient parking at no extra cost.
-Employee Meal Discount Enjoy 20% off meals while at work.
-Free Starbucks Coffee Fuel up with free Starbucks coffee anytime!
-Exclusive Employee Discount Program Save big on travel, electronics, entertainment, and more!
-Snacks in the Office Because we know everyone loves a good snack!
-Retirement Plan with Matching Save for the future with a retirement plan offering 4%-10% matching contributions.

Who is Royal Oaks?
-We are a retirement community for Independent Living, Assisted Living and Memory care for our 700+ residents.
-We have 400 employees
-We are located on 52 acres
-We serve over 1300+ meals daily (breakfast, lunch, dinner and weekend brunch)
-We have over 150+ Food Service employees.
-We have 12 onsite dining rooms, including a Cafe Grill Dining, Casual Dining, Buffet Dining and High-End Scale Dining. Our dining rooms range from 25-100 seats each.
-We have 7 kitchens, including 1 kitchen measuring at 4500 square feet and several smaller kitchens too. Some of our smaller kitchens only hold 1-10+ cooks and dishwashers per shift. Some of our larger kitchens hold 30-40+ cooks and dishwashers per shift.
-We have a brand-new Culinary Building consisting of a 3200 square foot state-of-the-art culinary kitchen, including Award Winning high-end Hestan Appliances. Attached are 3 brand new restaurants, which include outdoor seating with waterfalls, and glass fire pits.
-We have a stone pizza oven that was hand made in Italy just for Royal Oaks. It was shipped over on a barge ship that took several months to arrive. Master your pizza skills learning to cook in this magnificent stone pizza oven.
-We have an Executive Chef, an Executive Sous Chef and 3 Sous Chefs, all of which were promoted from our internal kitchen employees. You too can grow with us!
-We have several cooks that have been working at Royal Oaks between 15 to 38 years each
-We have a large Catering Department for onsite private events for our residents and staff members serving over 100+ on-campus events every year! Some events are very small, some rather large! Some indoors and some outdoors.
-We are only one of a hand-full of Retirement Communities in AZ that have robots, we have 6 in total, serving hot and cold plates of food to our residents in our dining rooms.

Royal Oaks Awards:
-2024 Compass Community Living Account of the Year - West Region
-2024 Culinary Award = Inspirata Pointe at Royal Oaks has been awarded the Platinum Winner in Environments for Agings (EFA) 2nd Annual Dining Competition
-2024 Culinary Achievement = The culinary team at Royal Oaks recently participated in a photo session, turning their kitchen creations into works of art. Each member of the team designed unique presentations that were then expertly photographed by one of our staff, Leny Longo. These photos were submitted for a chance to be featured in an exhibit at The Herberger Theater. We are thrilled to announce that one of our entries was selected! Executive Chef Francelle Matas exquisite creation, titled "Aladdin's Coffee," has been chosen for display in the gallery show. This summer 2024, Chef Francelle's masterpiece will be featured alongside other works by 37 local artists from Arizona, highlighting the intersection of culinary art and visual presentation.

Disclaimer: This job posting is intended as a general summary of duties and responsibilities. A comprehensive job description is available upon request.